Senior Communications & Community Engagement Lead

Metropolitan Government of Nashville and Davidson County; Nashville (TN); Vor Ort; USD 55.000 - 70.000; Vollzeit

Zusammenfassung

The Metropolitan Government of Nashville and Davidson County is seeking a Communications & Engagement Senior Coordinator to support the CHYM program. The role develops high-quality public-facing materials, updates digital content, coordinates meetings and events, and ensures consistent messaging across platforms while working with partners, residents, and the public in diverse settings.

Reporting jointly to the Communications Director and Community Engagement Director, the position requires

Qualifikationen

• Bachelor's degree and three years of experience in a related field or equivalent experience in communications, public engagement, public relations, community relations, or public administration.
• Strong writing, editing, and proofreading abilities for clear and accurate communication across audiences.
• Ability to manage multiple projects, timelines, and shifting priorities while maintaining attention to detail.
• Nimble, adaptable and a self-starter who remains composed under pressure and anticipates routine needs.
• Experience preparing agendas, notes, materials, and providing logistical coordination and on-site support for meetings and events.
• Ability to support community engagement activities and ensure inclusive, accessible, and equitable outreach practices.
• Strong organizational skills including calendar management, workplan tracking, deadline monitoring, and documentation of assignments.
• Ability to coordinate effectively with internal teams, external partners, consultants, vendors, and Metro departments.
• Comfort working with digital platforms such as website content systems, social media tools, Microsoft 365, and project/engagement tracking software.
• Ability to support event production elements such as registration, signage, run-of-show materials, room setup, vendor coordination, and post-event evaluation.
• Demonstrated professionalism, customer service orientation, and the ability to work collaboratively across matrixed functions.

Aufgaben

• Develop, schedule, and monitor social media content across platforms, ensuring consistent voice, branding, and timely engagement.
• Update the website with project information, milestones, and event details.
• Draft, edit, proofread, and format remarks, talking points, newsletters, project updates, presentations, FAQs, and other materials.
• Support speaking engagements, conferences, and awards submissions through materials, logistics, and scheduling for CHYM leadership.
• Monitor relevant news and community information and prepare summaries to support planning and outreach.
• Maintain stakeholder and partner records, including contact lists, RSVPs, attendance tracking, comment intake, feedback documentation, and follow-through.
• Support external outreach and speaking engagements, including public meetings, neighborhood associations, partner engagements, corridor business outreach, and community events.
• Assist with planning and execution of advisory groups, street teams, neighborhood programs, listening sessions, workshops, and engagement activities.
• Support accessible and inclusive meeting preparation, including venue research, interpretation/accommodation coordination, materials, signage, room setup, and participant support.
• Maintain Public Input, Smartsheet engagement tracking inputs; attend taskforce and related meetings; support monitoring, evaluation, and engagement efforts across program portfolios.
• Maintain shared calendars, workplans, task lists, files, deadlines, and follow-up items for communications and engagement workflows.
• Schedule and support meetings by preparing agendas, briefing materials, meeting materials, notes, action lists, and follow-up communications.
• Track communications and engagement requests, assignments, approvals, decisions, and deliverables across multiple concurrent projects.
• Perform other related duties as assigned.

Kenntnisse

Writing

Project management

Proactive

Meeting coordination

Inclusive outreach

Calendar management

Stakeholder coordination

Digital platforms

Event planning

Customer service

Ausbildung

Bachelor's degree

Tools

Microsoft 365

Website content systems

Social media tools

Jobbeschreibung

The Metropolitan Government of Nashville and Davidson County is seeking a Communications & Engagement Senior Coordinator to support the CHYM program. The role develops high-quality public-facing materials, updates digital content, coordinates meetings and events, and ensures consistent messaging across platforms while working with partners, residents, and the public in diverse settings.

Reporting jointly to the Communications Director and Community Engagement Director, the position requires