Senior Commercial Loan Servicing Specialist

Truist; Wilson (NC); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability

401k plan

Paid time off

Sick days

Paid holidays

Pension plan

Restricted stock units

Deferred compensation

Job summary

Truist Financial Corporation is seeking a detail-oriented banking operations professional to process, monitor, research, mitigate risks, and preserve the data integrity of the operational aspect and the credit documentation of the supported commercial lending portfolios by providing an exceptional level of quality, client service and efficiency.

The role requires an Associate's degree or equivalent, at least three years of banking or financial services experience, strong written and verbal

Qualifications

• Associate's Degree or work related experience, or equivalent education and related training.
• Three years of banking or financial services experience, preferably in a high paced, high volume environment.
• Detail oriented and proficient in basic computer applications such as Microsoft Office software products.
• Knowledge of regulatory, external, and internal compliance requirements and guidelines.
• Must be able to communicate effectively across multiple levels of lending personnel, including strong written and verbal communications.
• Strong time management, problem solving, analytical and organizational skills.
• Aptitude to read and interpret complex loan documents and loan structures.
• Sound decision making skills that demonstrate flexibility, resourcefulness and the ability to work independently.
• Demonstrates ability to work in an area governed by production standards, heavy workloads and critical deadlines.

Responsibilities

• Receive workflow items, retrieve account information, and execute requests.
• Exceed consistently production and quality defined goals.
• Demonstrate a proficient knowledge of systems and processes while recognizing gaps, and maintaining a growth mindset.
• Assist with researching complex issues and provide innovative solutions.
• Resolve escalated issues.
• Develop positive communication and relationships with peers, partners, and external clients and support initiatives and other duties as assigned.
• Motivate, train, counsel, and encourage lower level teammate's consistency of operations.
• Recognize downstream implication of work performed and the impact on the success of the company.

Skills

Strong communication

Attention to detail

Regulatory knowledge

MS Office

Time management

Analytical skills

Education

Associate's Degree or work related experience, or equivalent education and related training

Bachelor's Degree

Job description

Truist Financial Corporation is seeking a detail-oriented banking operations professional to process, monitor, research, mitigate risks, and preserve the data integrity of the operational aspect and the credit documentation of the supported commercial lending portfolios by providing an exceptional level of quality, client service and efficiency.

The role requires an Associate's degree or equivalent, at least three years of banking or financial services experience, strong written and verbal