Senior Commercial Loan Servicing Analyst

Berkshire Bank; Pittsfield (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Berkshire Bank is seeking a Banking Operations professional in the Bank Operations division, focused on Commercial Loan Servicing. This non-exempt role involves ensuring accuracy in loan data, processing payments, and supporting complex loan-related processes in Boston or Pittsfield, MA.

The position requires a high school diploma, 5 years in commercial loan servicing, and strong analytical and communication skills.

Qualifications

• High school diploma required; some college or associate degree preferred.
• Minimum 5 years related work experience in commercial loan servicing.
• Knowledge of commercial loan documentation and collateral; commercial loan systems experience preferred.

Responsibilities

• Onboards new loans to the bank's core system after reviewing Credit Approval Memo, documents, and Boarding Data sheet.
• Processes payments, loan advances, and transaction reversals to maintain core system accuracy.
• Processes non-accrual and charge-off entries for the Commercial Loan Department and OREO transfers.

Skills

Problem resolution

Analytical skills

Read loan documents

Navigate loan origination systems

Verbal/written communication

Microsoft Office (Excel, Word)

Organizational skills

Detail oriented

Basic accounting knowledge

Education

High school diploma

Some college/associate degree preferred

Job description

Berkshire Bank is seeking a Banking Operations professional in the Bank Operations division, focused on Commercial Loan Servicing. This non-exempt role involves ensuring accuracy in loan data, processing payments, and supporting complex loan-related processes in Boston or Pittsfield, MA.

The position requires a high school diploma, 5 years in commercial loan servicing, and strong analytical and communication skills.