Senior Commercial Lines Client Success Lead

Tcgrecruit; Reedsville (PA); On-site; USD 70,000 - 100,000; Full time

Job summary

The Carlisle Group is assisting in locating a Senior Commercial Lines Account Manager for a well respected Property and Casualty Insurance Agency in the greater State College, Pennsylvania area. The role focuses on delivering exceptional client service, managing policy issuance and renewal processes, and coordinating with producers to ensure accurate, timely transactions.

The position emphasizes strong communication, attention to detail, and the ability to collaborate across departments to

Qualifications

• Experience in commercial lines insurance and client service.
• Ability to process policy changes, renewals, and billing details.
• Strong communication and collaboration with producers and operations.

Responsibilities

• Accountable for high standards of service and responsiveness to client needs.
• Prioritizes internal or external customer requests and ensures timely resolution.
• Works with the Producer to issue and renew client policies, ensuring accuracy and timely invoicing.
• Processes requests from clients and other entities requiring insurance coverage information.
• Generates and transmits documents and correspondence to satisfy client service requests.
• Makes customer service calls for supporting documentation for new or changed business.
• Sets priorities and manages workflow to ensure accurate processing of transactions.

Skills

Customer service

Policy processing

Communication

Time management

Job description

The Carlisle Group is assisting in locating a Senior Commercial Lines Account Manager for a well respected Property and Casualty Insurance Agency in the greater State College, Pennsylvania area. The role focuses on delivering exceptional client service, managing policy issuance and renewal processes, and coordinating with producers to ensure accurate, timely transactions.

The position emphasizes strong communication, attention to detail, and the ability to collaborate across departments to