Senior Commercial Insurance Account Manager

Insurance Office of America; Virginia (MN); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid holidays

Career growth

Job summary

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager to support a diverse client base. The role emphasizes service delivery, policy administration, renewals, and relationship management across an assigned book of business.

The position offers opportunities for progression to Senior Account Manager or Senior Account Executive within a robust team, with a focus on client satisfaction and operational excellence.

Qualifications

• 3+ years of account management experience or 5+ years in insurance.
• Active insurance license required.
• CIC or equivalent designation preferred.
• Strong customer service, communication, organizational and analytical abilities.

Responsibilities

• Provide day-to-day client service and policy administration.
• Renewal and retention management and renewal submissions.
• Maintain agency systems and ensure complete documentation.
• Assist with billing, payments, and client inquiries.
• Develop technical knowledge and support client consulting.

Skills

Account management

Customer service

Communication

Analytical skills

Relationship building

Education

High School Diploma or equivalent

CIC designation

Tools

CRM systems

Job description

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager to support a diverse client base. The role emphasizes service delivery, policy administration, renewals, and relationship management across an assigned book of business.

The position offers opportunities for progression to Senior Account Manager or Senior Account Executive within a robust team, with a focus on client satisfaction and operational excellence.