A family-owned insurance agency is seeking a Team Lead Research Analyst to manage commercial insurance accounts in Delray Beach, Florida. You will serve as the primary point of contact for clients and ensure the highest standards of customer service through effective communication and account management. Candidates must have a Florida Property & Casualty License and experience in account management within the insurance sector. This full-time position emphasizes collaboration and attention to detail.
Qualifications
Proven account management and customer service experience.
Strong communication skills are essential.
Insurance industry experience preferred with Condo and HOA.
Responsibilities
Oversee day-to-day management of commercial insurance accounts.
Serve as primary point of contact for clients.
Ensure high standards of customer service.
Skills
Account management experience
Customer service experience
Ability to prioritize and manage deadlines
Strong written and verbal communication
Problem-solving abilities
Education
Florida Property & Casualty 2-20 License
Tools
Applied Epic Agency Management System
Microsoft Office Suite
Job description
A family-owned insurance agency is seeking a Team Lead Research Analyst to manage commercial insurance accounts in Delray Beach, Florida. You will serve as the primary point of contact for clients and ensure the highest standards of customer service through effective communication and account management. Candidates must have a Florida Property & Casualty License and experience in account management within the insurance sector. This full-time position emphasizes collaboration and attention to detail.