Senior Commercial Client Manager, Cash Management

KeyBank; Utah; Hybrid; USD 69,000 - 105,000; Full time

Job summary

KeyBank in Salt Lake City, UT seeks a Commercial Bank professional to acquire, expand, and retain business clients. You will be the first line of contact for customer service needs, ensuring a complete client experience.

The role requires 3+ years in cash management and commercial banking, with strong communication and risk-awareness. The position is hybrid with on-site expectations and standard business hours, supporting Utah’s portfolio.

Qualifications

• Bachelor’s degree or equivalent experience is required.
• 3+ years of cash management experience is required.
• 3+ years of Commercial Banking experience preferred.
• Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) preferred.

Responsibilities

• Collaborate with partners to expand and retain business and commercial clients.
• Maintain and manage cash management services, including project completion and tracking (e.g., product/service updates, new service introductions, compliance projects).
• Prepare, deliver, and review client agreements.
• Adhere to all Risk policies and procedures, including QV and Risk Testing initiatives.
• Conduct research to support ongoing client needs.
• Generate cross-sell leads and participate in regular bank initiatives.
• Partner with internal stakeholders to address complex client needs.
• Make timely, risk-aware decisions and take ownership of outcomes.
• Set clear objectives, define priorities, and manage time effectively.
• Analyze information from various sources to draw conclusions and develop solutions.
• Adheres to Key’s compliance culture and policies.

Skills

Treasury/Cash Mgmt

Client management

Communication

Cross-sell

Problem solving

Decision making

Collaboration

Contracts

Time management

Attention to detail

Presentation skills

Risk compliance

Data interpretation

MS Office

Team coordination

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft Office

Job description

KeyBank in Salt Lake City, UT seeks a Commercial Bank professional to acquire, expand, and retain business clients. You will be the first line of contact for customer service needs, ensuring a complete client experience.

The role requires 3+ years in cash management and commercial banking, with strong communication and risk-awareness. The position is hybrid with on-site expectations and standard business hours, supporting Utah’s portfolio.