Senior Commercial Cleaning Operations Leader

iicrc-careers; Lansing (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

ServiceMaster Clean is seeking a Commercial Cleaning Operations Manager in the United States. You will lead our cleaning team to success, supervise site supervisors and cleaning staff, and ensure high standards of quality and customer satisfaction.

You will train team members on our standards, conduct inspections, and enforce safety and OSHA regulations. Strong English communication and a positive, adaptable work ethic are essential, with the ability to work in a fast-paced environment.

Qualifications

• 3–5 years in a leadership role, preferably in the cleaning industry.
• English proficiency is required; bilingual candidates are a plus.

Responsibilities

• Lead site supervisors, cleaners, janitorial and project staff across locations.
• Train team on ServiceMaster’s standards, products and procedures.
• Conduct inspections and provide constructive feedback to ensure high standards.
• Respond promptly and professionally to customer requests and concerns.
• Enforce safety and OSHA regulations to protect the team.

Skills

Team leadership

Communication

Work ethic

Physical stamina

Job description

ServiceMaster Clean is seeking a Commercial Cleaning Operations Manager in the United States. You will lead our cleaning team to success, supervise site supervisors and cleaning staff, and ensure high standards of quality and customer satisfaction.

You will train team members on our standards, conduct inspections, and enforce safety and OSHA regulations. Strong English communication and a positive, adaptable work ethic are essential, with the ability to work in a fast-paced environment.