Senior Commercial Banking Relationship Manager

Fifth Third Bank; Fresno (CA); On-site; USD 82,000 - 173,000; Full time

Job summary

Fifth Third Bank in Fresno, California, is seeking a Business Banking Relationship Manager III to build qualified client prospects, manage commercial relationships, and drive revenue through loans, deposits, treasury management and related services.

You will lead cross-functional collaboration with product partners, mentor junior RMs, monitor risk, and ensure exceptional client experiences while traveling regionally. This role requires strong communication and a client-first mindset.

Qualifications

• Bachelor's degree required or equivalent work experience
• Minimum of 5 years of sales experience and minimum of 5 years managing business banking or commercial relationships preferred.
• Formalized credit training or equivalent credit risk experience required. Underwriting experienced preferred.
• Proven ability to build new and existing client business and provide a positive client experience.
• Strong business acumen, to include detailed analysis, review of financial statements and knowledge of advanced accounting principles.
• Extensive knowledge of credit and non-credit products required.
• Knowledge of commercial & Treasury Management services as well as alternative lending and financial options.
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
• Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks.
• Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face to face negotiations and group presentations.
• Champions the Bancorp vision and core values through personal actions and leadership influence to promote high-performing work groups. Proven ability to work in a team-based sales environment.
• Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
• Ability to travel regionally and/or locally.

Responsibilities

• Develop qualified client prospects in defined segment by identifying and utilizing referral sources, existing clients and centers of influence.
• Work with product partners (Affiliate- Retail IE, WMA, TMO, etc. and Bancorp- Vantiv, Paycor, etc.), analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
• Actively participate in community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices and the competitive landscape.
• Effectively retain and grow long-term, profitable, lead client relationships.
• Cross-sell all applicable 5/3 products and services to an existing portfolio of business customers and their owners/senior management with the ultimate goal of being clients' Lead or primary bank.
• Responsible for planning and conducting relationship strategy and relationship review meetings with product partners.
• Coordinate all client-facing activities including credit support and other product partners.
• Conduct thorough effective pre-call planning, One Bank Consultative Sales approach and prompt post call follow up.
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
• Partner with Portfolio Managers and Credit Officers (Business Loan Center and Central Credit Utility) on credit requests and adhere to established Portfolio Management guidelines.
• Achieve credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes and document exception) and RAROC.
• Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly.
• Complete administrative responsibilities in a timely manner.

Skills

Sales experience

Relationship management

CRM tools

Microsoft Office

Communication skills

Travel

Education

Bachelor's degree or equivalent

Credit risk training / experience

Tools

CRM software

Job description

Fifth Third Bank in Fresno, California, is seeking a Business Banking Relationship Manager III to build qualified client prospects, manage commercial relationships, and drive revenue through loans, deposits, treasury management and related services.

You will lead cross-functional collaboration with product partners, mentor junior RMs, monitor risk, and ensure exceptional client experiences while traveling regionally. This role requires strong communication and a client-first mindset.