Senior Commercial Auto Claims Specialist

Chubb Life Fund; Phoenix, Northern (AZ, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Chubb in the United States is seeking a Senior Auto Examiner (Commercial) to handle Commercial Auto Claims including property damage and related coverages. The role requires exceptional time management, attention to detail, and outstanding communication skills to resolve claims efficiently.

The candidate will analyze reports, evaluate coverage issues, manage reserves, and coordinate with vendors. Relevant licensing and 2–4 years of auto claims experience are required; flexibility for overtime

Qualifications

• 2–4 years of Commercial Auto Claims Adjusting experience required.
• Bachelor’s Degree or equivalent experience required.
• If not already held, must obtain and maintain an applicable resident or designated home state adjuster’s license, as well as additional state licensure as business needs dictate.

Responsibilities

• Promptly analyze first reports and contact insureds/claimants within required hours, demonstrating strong time management and timeliness.
• Evaluate contract language and identify coverage issues with meticulous attention to detail.
• Create and execute an action plan for accurate and timely investigation and loss analysis.
• Maintain an active file diary to ensure claims progress toward timely resolution.
• Establish accurate and timely reserves within required timeframes.
• Identify potential fraudulent claims through careful review and analysis.
• Manage the use, work product, and expenses of outside vendors efficiently.
• Evaluate claim facts and negotiate settlements with professionalism and clarity.
• Develop and maintain strong business relationships with internal and external customers through clear, timely communication.

Skills

Time management

Attention to detail

Verbal and written communication

Customer service

Negotiation

Investigative techniques

Multi-tasking

Education

Bachelor’s Degree or equivalent experience

Job description

Chubb in the United States is seeking a Senior Auto Examiner (Commercial) to handle Commercial Auto Claims including property damage and related coverages. The role requires exceptional time management, attention to detail, and outstanding communication skills to resolve claims efficiently.

The candidate will analyze reports, evaluate coverage issues, manage reserves, and coordinate with vendors. Relevant licensing and 2–4 years of auto claims experience are required; flexibility for overtime