Senior Commercial Auto Claims Adjuster

Hankey Group External; California (MO); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) matching

Employer paid life insurance

Disability insurance

Flexible Spending Account (FSA)

Metro card reimbursement

Professional development

Job summary

Knight Insurance Group in Los Angeles, CA is seeking a Senior Commercial Auto Claims Adjuster to handle moderate to complex auto claims, with remote/onsite flexibility. The role requires independent work, strong analytical skills, and the ability to manage claims from intake to resolution.

The position offers a competitive pay range, comprehensive benefits, and opportunities to collaborate with TPAs, insureds, and legal teams. Experience with CA regulations and licensure is a plus.

Qualifications

• 5+ years of experience handling commercial auto claims
• Strong knowledge of California insurance regulations
• California Adjuster License is a plus
• Excellent communication, negotiation, and organizational skills

Responsibilities

• Manage a portfolio of commercial auto claims from initial assignment through resolution
• Oversee commercial auto liability claims from TPA
• Conduct thorough investigations, including evaluating coverage, liability, and damages
• Establish and maintain accurate reserves in a timely manner
• Communicate with TPAs insureds, claimants, attorneys, and service providers
• Negotiate settlements within authority levels
• Ensure compliance with company guidelines, best practices, and regulatory standards
• Document claim files clearly, accurately, and thoroughly
• Collaborate with underwriting, legal, and management as needed

Skills

Commercial auto claims

Communication skills

Negotiation

Tools

Claims management systems

Microsoft Office

Job description

Senior Commercial Auto Claims Adjuster

Los Angeles, CA 90010 | Remote/Onsite

Knight Insurance Group is a specialty insurance organization headquartered in Los Angeles. We are committed to disciplined underwriting, strong financial performance, and delivering exceptional service to our partners and insureds. Our Claims team plays a critical role in maintaining that standard.

Pay Range: $80,000- $100,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

We are seeking a Senior Commercial Auto Claims Adjuster to join our team remotely or at our Los Angeles office. This role is responsible for handling moderate to complex commercial auto claims, including liability, bodily injury, and property damage. The ideal candidate has strong analytical skills, sound judgement, and the ability to manage claims with efficiency, accuracy, and professionalism.

Responsibilities

What you'll do as a Senior Commercial Auto Claims Adjuster?

• Manage a portfolio of commercial auto claims from initial assignment through resolution
• Oversee commercial auto liability claims from TPA
• Conduct thorough investigations, including evaluating coverage, liability, and damages
• Establish and maintain accurate reserves in a timely manner
• Communicate with TPAs insureds, claimants, attorneys, and service providers
• Negotiate settlements within authority levels
• Ensure compliance with company guidelines, best practices, and regulatory standards
• Document claim files clearly, accurately, and thoroughly
• Collaborate with underwriting, legal, and management as needed

Experience and Qualifications

What we look for in our Senior Commercial Auto Claims Adjuster?

• 5+ years of experience handling commercial auto claims, preferably including bodily injury
• Strong understanding of California insurance regulations and claims handling standards
• California Adjuster License is a plus
• Excellent communication, negotiation, and organizational skills
• Ability to work independently while managing competing priorities
• Proficiency with claims management systems and standard office software
• Must be able to work onsite at our Los Angeles office

Benefits

What do we offer?

• Medical, Dental, and Vision benefits
• Supplemental life insurance policies for you and your dependents
• Long term disability insurance
• Flexible Spending Account (FSA)
• Employer paid life insurance
• Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
• Metro Tap Card and Metro-link Reimbursement
• Professional Development Opportunities
• Onsite Gym with group Yoga and Pilates classes (California)
• UKG Wallet (access to your pay before payday)
• Tickets at Work- Discounts on parks, museums, movie tickets and much more
• AT&T Wireless Discounts
• Midway Rent a Car- Rental car Discounts (California)
• Dell Member Purchase Program