Senior Collections Specialist — Remote (Cash Flow Pro)

C.H. Robinson; Honolulu (HI); Remote; USD 22,000 - 47,000; Full time

Benefits offered by this job

Medical plans

Prescription coverage

Fertility benefits

Health Savings Account

Dental & Vision

Life Insurance

Disability

Paid holidays

Paid time off

Parental leave

401(k) match

Employee stock plan

Job summary

C.H. Robinson is seeking a Senior Collections Representative to join our Robinson Fresh Financial Operations team. This role focuses on resolving outstanding accounts receivable and maintaining strong relationships with internal teams and external customers.

You will manage a portfolio of customer accounts, investigate invoice discrepancies, and help keep cash flow moving in a fast-paced environment. If you enjoy problem solving and collaboration, apply now.

Qualifications

• High School Diploma or GED required.
• 4+ years of customer service, collections, cash applications, credit, accounts payable or related finance experience.

Responsibilities

• Arrange and oversee completion of all accounts and assigned responsibilities.
• Recover aging invoices using advanced processes and systems.
• Analyze data to identify and solve complex problems.
• Escalate complex issues to senior team members or leadership.
• Work with stakeholders to improve efficiencies and achieve targets.
• Provide coaching and guidance to less experienced teammates.
• Build professional relationships with internal and external customers.

Skills

Microsoft Office

Communication

Customer service

Critical thinking

Fast-paced

Initiative

Diversity & inclusion

Education

High School Diploma or GED

Job description

C.H. Robinson is seeking a Senior Collections Representative to join our Robinson Fresh Financial Operations team. This role focuses on resolving outstanding accounts receivable and maintaining strong relationships with internal teams and external customers.

You will manage a portfolio of customer accounts, investigate invoice discrepancies, and help keep cash flow moving in a fast-paced environment. If you enjoy problem solving and collaboration, apply now.