Senior Collaboration Platform Engineer (Zoom & Microsoft 365)

Micron Technology, Inc.; Boise (ID); On-site; USD 130,000 - 180,000; Full time

Job summary

Micron Technology, Inc. is seeking a System Manager E4 to lead end-to-end orchestration of Zoom and Microsoft 365 collaboration services in a large enterprise environment.

You will help shape architecture, governance, and deployment standards for a multi-platform workspace including Zoom Workplace and Entra ID integrations. The role requires deep experience with enterprise collaboration, identity management, and automation, plus hands-on Zoom administration.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or equivalent practical experience.
• 7+ years of experience engineering or supporting enterprise collaboration, unified communications, endpoint management, or real-time communication services.
• 3+ years of hands-on experience administering Zoom Workplace in an enterprise environment.
• Experience administering Zoom capabilities such as licensing, policy controls, managed domains, reporting, enterprise deployment, or platform governance.
• Experience with Microsoft Entra ID, Active Directory, SAML, OAuth, SCIM, MFA, or identity lifecycle management.
• Experience supporting Windows, macOS, or virtual desktop environments.
• Experience with scripting, APIs, automation platforms, or workflow automation tools.

Responsibilities

• Collaborate with engineering and technology teams on architecture, standards, technical roadmaps, and engineering practices for Zoom and Microsoft 365 collaboration services.
• Engineer and administer Zoom Workplace, including licensing, policy controls, managed domains, governance, reporting, utilization analysis, and capacity planning.
• Integrate services with Microsoft Entra ID, Active Directory, SSO, MFA, Microsoft 365, room technologies, and approved enterprise platforms.
• Build and maintain automation for deployment, configuration management, reporting, troubleshooting, and operational workflows.
• Participate in planned maintenance activities and an on-call rotation as needed.

Skills

Zoom administration

Automation scripting

API integration

Identity management

Education

Bachelor’s degree in CS/IS/Engineering

Tools

Zoom Workplace

PowerShell

Python

Microsoft Graph

REST APIs

Job description

Key Responsibilities

• Collaborate with engineering and technology teams on architecture, standards, technical roadmaps, and engineering practices for Zoom and Microsoft 365 collaboration services.
• Engineer and administer Zoom Workplace, including licensing, policy controls, managed domains, governance, reporting, utilization analysis, and capacity planning.
• Integrate services with Microsoft Entra ID, Active Directory, SSO, MFA, Microsoft 365, room technologies, and approved enterprise platforms.
• Build and maintain automation for deployment, configuration management, reporting, troubleshooting, and operational workflows.
• Participate in planned maintenance activities and an on-call rotation as needed.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or equivalent practical experience.
• 7+ years of experience engineering or supporting enterprise collaboration, unified communications, endpoint management, or real-time communication services.
• 3+ years of hands-on experience administering Zoom Workplace in an enterprise environment.
• Experience administering Zoom capabilities such as licensing, policy controls, managed domains, reporting, enterprise deployment, or platform governance.
• Experience with Microsoft Entra ID, Active Directory, SAML, OAuth, SCIM, MFA, or identity lifecycle management.
• Experience supporting Windows, macOS, or virtual desktop environments.
• Experience with scripting, APIs, automation platforms, or workflow automation tools.

Preferred Qualifications

• Experience with Zoom AI Companion, Zoom Rooms, Zoom VDI, Zoom APIs, webhooks, or automation frameworks.
• Experience with Microsoft 365 Copilot, Copilot Studio, AI agents, or AI-enabled workflows.
• Experience with PowerShell, Python, Microsoft Graph, REST APIs, or observability platforms.
• Experience integrating Zoom with Microsoft 365, Outlook, Teams, enterprise telephony, room systems, or compliance platforms.
• Relevant Zoom, Microsoft, ITIL, security, networking, automation, AI, or collaboration certifications.

Job Profile(s):

System Manager E4

Relocation Level: TBD

Before Getting Started

Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

Micron Benefits

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Equal Opportunity Statement

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

To learn about your right to work click here.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at [e-mail] or 1-800-336-8918 (select option #3)