Senior CNC Field Service Engineer – Travel & On-Site Support

Makino,-Inc; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

3 weeks vacation

401(k)

Employee events

Job summary

Makino is seeking a CNC Technician Level 2 or Sr. to travel to customer sites, diagnose, repair, and maintain CNC machine tool equipment across a regional territory. You will use technical manuals and vendor resources to resolve issues and provide after-sales training.

The role includes documenting status and performing preventive maintenance. This position requires hands-on experience with Makino CNC tools, strong reading of schematics, and proficient use of Microsoft Office.

Qualifications

• Direct hands-on experience servicing, installing, troubleshooting, and maintaining Makino CNC machine tools is required.
• Ability to read and interpret technical drawings and schematics.
• Proficiency with software tools (e.g., Microsoft Office).
• Strong technical, communication, and presentation skills.
• Willingness to work flexible hours with travel throughout a regional territory.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls. (Makino provides a company vehicle; gas and travel expenses are covered.)
• Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
• Complete and submit accurate documentation to Makino and customers regarding machine status, repairs, and installations.
• Perform and promote preventive maintenance on customer equipment and provide after‑sales technical support and training.
• Maintain an in‑depth understanding of the machine tool industry and the Makino product lines.
• Participate in training on CNC repair and Makino equipment during onboarding.

Skills

CNC maintenance

Technical drawings

Microsoft Office

Communication skills

Travel readiness

Job description

Makino is seeking a CNC Technician Level 2 or Sr. to travel to customer sites, diagnose, repair, and maintain CNC machine tool equipment across a regional territory. You will use technical manuals and vendor resources to resolve issues and provide after-sales training.

The role includes documenting status and performing preventive maintenance. This position requires hands-on experience with Makino CNC tools, strong reading of schematics, and proficient use of Microsoft Office.