Senior CMP Technical Support Engineer

Applied Materials; Portland (OR); On-site; USD 96,000 - 132,000; Full time

Benefits offered by this job

Travel opportunities

Bonus program

Stock awards

Job summary

Applied Materials is seeking a TSE CMP product support professional to deliver escalation technical support for CMP tool technologies. The role includes remote and on-site assistance to Customer Engineers and field staff, diagnosing and resolving complex issues in electro/mechanical equipment.

Travel up to 25% is required; candidates should have 5+ years experience with CMP products, a technical degree, and strong English communication. Eligible for bonus and stock award programs as applicable.

Qualifications

• Bachelor degree in a technical field (Electrical/Mechanical/Chemical or related).
• CE3-CE5 with strong understanding of CMP fundamentals and communication skills.
• Proficient in English language both written and verbal.
• +5 years of experience with Applied Materials CMP products or similar.

Responsibilities

• Provide all aspects of escalation technical support for the CMP installed base of tool technologies.
• Enhance tool performance through remote and on-site escalations for Customer Engineers and technicians.
• Troubleshoot, repair, and debug complex electro/mechanical equipment.
• Create documentation for field use (TLLs) and present upgrades to customers.

Skills

CMP fundamentals

English proficiency

Problem solving

Communication

Education

Electrical Engineering

Mechanical Engineering

Chemical Engineering

Tools

AIx/Digital Tools

Internal systems

Job description

Applied Materials is seeking a TSE CMP product support professional to deliver escalation technical support for CMP tool technologies. The role includes remote and on-site assistance to Customer Engineers and field staff, diagnosing and resolving complex issues in electro/mechanical equipment.

Travel up to 25% is required; candidates should have 5+ years experience with CMP products, a technical degree, and strong English communication. Eligible for bonus and stock award programs as applicable.