Senior Cloud Tech Product Owner (Hybrid/Remote)

Synchrony; Stamford (CT); Hybrid; USD 115,000 - 200,000; Full time

Job summary

Synchrony is seeking a results-driven Technical Product Owner to lead the definition, planning, and delivery of strategic engineering initiatives for our software teams. This AVP-level role will manage product lifecycle, prioritize features, and ensure high-quality engineering products aligned with customer needs.

You will partner with cross-functional teams, refine backlogs, and drive governance, architecture, and security considerations for 24/7 enterprise platforms while supporting a flexible

Qualifications

• Bachelor’s degree and 6+ years IT experience, including 4+ years in technical product/project management in credit card/financial services or technology industries or, in lieu of a degree, 8+ years of relevant experience.
• Strong technical depth: comfortable discussing architecture, APIs/integration patterns, cloud/container concepts, observability, and security tradeoffs with engineers.
• Proficiency in Agile methodologies and tools (e.g., Scaled Agile Framework, Scrum, Kanban).
• Proven experience in problem solving and negotiated solutions
• Strong cross‑functional leadership and influence: Aligns engineering, architecture, security, operations, and business stakeholders to drive decisions and delivery.
• Excellent communication and facilitation: Clearly translates technical concepts into priorities/status/risks/tradeoffs and leads discussions to resolve conflicts and negotiate scope/timelines.
• Ability and flexibility to travel for business as required

Responsibilities

• Define Product Vision & Strategy: Set and communicate clear goals for engineering-based products that align with business needs and customer priorities.
• Own and prioritize the team backlog to maximize value delivered against Engineering Cloud Migration ART objectives, while managing dependencies across other supporting trains.
• Create & Manage Roadmaps: Develop and maintain product roadmaps, prioritize enhancements, and handle dependencies based on business value and user feedback.
• Be hands-on technical and AI-capable: participate in technical discovery, evaluate tradeoffs with engineers, and contribute to technical artifacts with AI-assisted development.
• Oversee Development: Work closely with Agile teams to refine backlogs and ensure high-quality user stories and acceptance criteria including non-functional requirements.
• Monitor & Improve: Track product performance via metrics, gather customer feedback, and identify improvement opportunities.
• Facilitate Delivery: Ensure timely, high-quality product launches and adoption while removing obstacles and managing risks.
• Support Governance: Ensure compliance with corporate policies throughout product implementation.
• Drive stakeholder alignment & communication: Partner with stakeholders to gather requirements and report progress to leadership.
• Collaborate Across Teams: Work with technology teams, journey managers, Jira, and vendors to ensure value delivery.
• Perform other duties and/or special projects as assigned

Skills

Technical PM

Agile Methodologies

Cross-functional Leadership

Communication

Travel Flexible

Education

Bachelor’s Degree

Job description

Synchrony is seeking a results-driven Technical Product Owner to lead the definition, planning, and delivery of strategic engineering initiatives for our software teams. This AVP-level role will manage product lifecycle, prioritize features, and ensure high-quality engineering products aligned with customer needs.

You will partner with cross-functional teams, refine backlogs, and drive governance, architecture, and security considerations for 24/7 enterprise platforms while supporting a flexible