Senior Cloud Solutions Delivery Architect

Amazon; Tempe (AZ); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services (AWS) Professional Services seeks a Senior Delivery Consultant to design, implement, and manage scalable AWS solutions for customers in Tempe, AZ. You will lead end-to-end delivery, guide migration strategies, and mentor teams while ensuring best practices and risk management.

In this role you’ll leverage deep AWS product knowledge, collaborate with stakeholders, and drive customer success from architecture through deployment, with a strong emphasis on security, performance,

Qualifications

• Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
• 3+ years of experience in cloud architecture and implementation
• 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer with leading platforms
• 2+ years designing and implementing NLP/NLU solutions in enterprise contact centers
• 2+ years hands-on coding with REST APIs and integration of 3+ contact center platforms

Responsibilities

• Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
• Providing technical guidance and troubleshooting support throughout project delivery
• Collaborating with stakeholders to gather requirements and propose migration strategies
• Acting as trusted advisor on industry trends and emerging technologies
• Mentoring, training, and creating reusable artifacts within the organization

Skills

Cloud architecture

Contact center experience

NLP/NLU

REST APIs

Education

Bachelor's degree in related field

Tools

Amazon Connect

Avaya

Cisco

Job description

Amazon Web Services (AWS) Professional Services seeks a Senior Delivery Consultant to design, implement, and manage scalable AWS solutions for customers in Tempe, AZ. You will lead end-to-end delivery, guide migration strategies, and mentor teams while ensuring best practices and risk management.

In this role you’ll leverage deep AWS product knowledge, collaborate with stakeholders, and drive customer success from architecture through deployment, with a strong emphasis on security, performance,