Senior Cloud Reliability Engineer: AI-Driven Platforms

ServiceNow; California (MO); On-site; USD 167,000 - 291,000; Full time

Benefits offered by this job

Equity

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a senior SRE/Platform Engineer to design and operate cloud-native platforms for software validation, release validation, and production readiness. You will build automated test pipelines, observability signals, and quality gates integrated into CI/CD workflows.

Ideal candidates have 8+ years in SRE/DevOps or related fields, with hands-on Kubernetes expertise, and strong software engineering skills across Python, Go, Java, or Ruby.

Qualifications

• 8+ years of experience in SRE/DevOps/Platform/Infra engineering
• Hands-on Kubernetes across cluster operations
• Experience building cloud-native platforms
• CI/CD integration with Kubernetes & cloud-native workflows
• Automation to improve productivity & release quality
• Progressive delivery, canary, feature flags, automated rollback
• Chaos engineering and resilience testing
• Strong software engineering skills (Python/Go/Java/Ruby)
• AI-assisted engineering experience is a plus
• Observability, SLOs/SLIs, incident management
• Ability to lead projects and collaborate across teams

Responsibilities

• Design, build, and operate cloud-native platforms for validation and production readiness
• Create automated test pipelines, observability, and quality gates in CI/CD
• Develop deployment intelligence and reliability signals
• Collaborate with engineering teams to improve release quality and efficiency

Skills

Python

Go

Java

Ruby

Automation

Observability

AI-assisted engineering

Distributed systems

Education

Bachelor's degree in Computer Science or related field

Master's degree

PhD (with relevant experience)

Tools

Kubernetes

CI/CD

GitOps

Job description

ServiceNow is seeking a senior SRE/Platform Engineer to design and operate cloud-native platforms for software validation, release validation, and production readiness. You will build automated test pipelines, observability signals, and quality gates integrated into CI/CD workflows.

Ideal candidates have 8+ years in SRE/DevOps or related fields, with hands-on Kubernetes expertise, and strong software engineering skills across Python, Go, Java, or Ruby.