Senior Cloud Platform Engineer – Private Cloud & Kubernetes

Five9; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Five9 seeks a SrDevOpsEngineer –ComputePlatforms to own and operate large-scale private cloud compute environments, including bare metal, KVM, OpenStack, and Kubernetes.

You will implement automation with Terraform, Ansible, Helm, and Git, drive reliability through SRE practices, and collaborate across global teams on runbooks and change management.

This role demands deep Linux expertise, strong scripting, and a passion for scalable, multi-tenant platforms.

Qualifications

• 6 years of experience as a DevOps Engineer, SRE, or Infrastructure Operations Engineer with a strong focus on compute.
• Strong hands-on experience operating bare metal compute environments at scale.
• Experience with PXE boot, automated OS provisioning, and server imaging systems.
• Practical experience supporting Bare Metal as a Service (BMaaS) platforms leveraging Redfish APIs.
• Strong Linux administration skills, especially with Ubuntu.
• Experience building and supporting CI/CD pipelines for infrastructure and platform automation.
• Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar).
• Operational experience with virtualization and private cloud platforms, including KVM on Ubuntu, OpenStack operations and troubleshooting, Harvester HCI.
• Experience deploying and operating production Kubernetes environments.
• Strong scripting skills in Python, Bash, or similar languages.
• Strong understanding on SRE functions like toil reduction, error budgets and meeting SLAs.
• Proven troubleshooting and root cause analysis skills in complex distributed systems.
• Excellent written and verbal communication skills.
• Bachelor’s degree in computer science or equivalent professional experience.

Responsibilities

• Operate and support enterprise compute platforms across hardware, OS, virtualization, and container orchestration layers.
• Develop and improve automation for provisioning, patching, upgrades, validation, and routine platform work using tools such as Ansible, Terraform, Helm, Git, Bash, Python, or similar technologies.
• Deploy and Support Ubuntu-based systems, hypervisors, Kubernetes clusters, and related platform services in day-to-day operations.
• Implement and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments.
• Operate and support virtualization and private cloud platforms, including KVM on Ubuntu, OpenStack environments, and Harvester HCI.
• Monitor system performance, capacity, and availability; proactively address reliability risks.
• Troubleshoot complex cross-stack issues spanning hardware, OS, virtualization, OpenStack, and Kubernetes.
• Manage SLAs, KPIs, and error budgets.
• Participate in on-call escalation support for complex platform-related issues.
• Collaborate globally on change management, documentation, and operational best practices.
• Develop and maintain runbooks, operational procedures, and technical documentation

Skills

DevOps

SRE

Kubernetes

OpenStack

Linux (Ubuntu)

CI/CD

Infrastructure as Code

Python

Bash

PXE provisioning

BMaaS

Redfish

Terraform

Ansible

Education

Bachelor's degree in Computer Science or equivalent

Tools

Terraform

Ansible

Kubernetes

OpenStack

Harvester

Redfish

PXE

Job description

Five9 seeks a SrDevOpsEngineer –ComputePlatforms to own and operate large-scale private cloud compute environments, including bare metal, KVM, OpenStack, and Kubernetes.

You will implement automation with Terraform, Ansible, Helm, and Git, drive reliability through SRE practices, and collaborate across global teams on runbooks and change management.

This role demands deep Linux expertise, strong scripting, and a passion for scalable, multi-tenant platforms.