Senior Cloud Delivery & Engagement Lead

Protagona, LLC; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Protagona, LLC in Dallas, Texas, seeks a Senior Engagement Manager to lead and coordinate complex cloud projects from pre-sales through delivery. You will manage client expectations, drive on-time and on-budget outcomes, and mentor teams in Agile practices while building long-term partnerships.

The role emphasizes hands-on project management, stakeholder communication, and a solid technical foundation in cloud technologies, including AWS, to ensure successful project delivery.

Qualifications

• 3+ years of project management experience in technology/service delivery environments.
• At least 3 years of hands-on Agile experience, including Scrum Master responsibilities.
• Knowledge of project management disciplines, methodologies, best practices, and tools.
• Customer-facing consulting experience or delivering technology services projects.
• Familiarity with cloud technologies, software development, networking, data, and/or security.
• Technical background in software development/engineering, database/system design, or IaaS.

Responsibilities

• Hands-on project management from initiation to execution and account activities.
• Identify and mitigate delivery risks and issues; escalate when needed.
• Provide regular status updates to stakeholders and leadership.
• Coach and train teams on Agile best practices and methodologies.
• Build and maintain relationships with customer contacts in collaboration with sales.
• Develop domain and technical knowledge to facilitate conversations with stakeholders.
• Maintain relationships with customer contacts during and beyond project delivery.

Skills

Project management

Agile methodologies

Cloud technologies

Stakeholder communication

Risk management

Customer relationship building

Team leadership

Technical understanding (AWS)

Job description

Protagona, LLC in Dallas, Texas, seeks a Senior Engagement Manager to lead and coordinate complex cloud projects from pre-sales through delivery. You will manage client expectations, drive on-time and on-budget outcomes, and mentor teams in Agile practices while building long-term partnerships.

The role emphasizes hands-on project management, stakeholder communication, and a solid technical foundation in cloud technologies, including AWS, to ensure successful project delivery.