Senior Cloud Brokerage Production Support Engineer

Fidelity TalentSource; Boston (MA); Remote; USD 96,000 - 124,000; Full time

Job summary

Fidelity TalentSource is seeking a Principal Application Support Engineer to join the FCAT team remotely, supporting a cloud-based brokerage platform. You will handle on-call production support, troubleshoot brokerages on AWS/EKS, and collaborate with cross-functional teams to ensure reliability and performance.

The role emphasizes strong communication, multi-tasking, and the ability to operate independently or in a team within a fast-paced, cloud-native environment.

Qualifications

• Bachelor’s degree in Engineering or Computer Science preferred.

Skills

Java/Spring MVC

Node JS

Go

Cloud microservices

Performance tuning

Monitoring/alerting

On-call production support

Brokerage domain knowledge

Communication skills

Time management

Independent/team work

Education

Bachelor’s degree in Engineering or Computer Science

MSCE or A+ certification

AWS certifications (SysOps/DevOps)

Tools

AWS

EKS

Job description

Fidelity TalentSource is seeking a Principal Application Support Engineer to join the FCAT team remotely, supporting a cloud-based brokerage platform. You will handle on-call production support, troubleshoot brokerages on AWS/EKS, and collaborate with cross-functional teams to ensure reliability and performance.

The role emphasizes strong communication, multi-tasking, and the ability to operate independently or in a team within a fast-paced, cloud-native environment.