Principal Application Support Engineer

Fidelity TalentSource; Boston (MA); Remote; USD 96,000 - 124,000; Full time

Job summary

Fidelity TalentSource is seeking a Principal Application Support Engineer to join the FCAT team remotely, supporting a cloud-based brokerage platform. You will handle on-call production support, troubleshoot brokerages on AWS/EKS, and collaborate with cross-functional teams to ensure reliability and performance.

The role emphasizes strong communication, multi-tasking, and the ability to operate independently or in a team within a fast-paced, cloud-native environment.

Qualifications

• Bachelor’s degree in Engineering or Computer Science preferred.

Skills

Java/Spring MVC

Node JS

Go

Cloud microservices

Performance tuning

Monitoring/alerting

On-call production support

Brokerage domain knowledge

Communication skills

Time management

Independent/team work

Education

Bachelor’s degree in Engineering or Computer Science

MSCE or A+ certification

AWS certifications (SysOps/DevOps)

Tools

AWS

EKS

Job description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Application Support Engineer to work in FCAT (Fidelity Center for Applied Technology) remotely.

The Purpose of This Role

We are looking for a highly motivated individual to be part of our New Cloud-based Brokerage Platform’s Production Support team. The Principal Application Support Engineer/Full-stack Developer will be responsible for On call Production support of Brokerage applications on the cloud.

The Team

This position is part of the Fidelity Center for Applied Technology (FCAT). At FCAT, we are dedicated to using emerging technologies to create innovative products and services that improve people's financial lives. As the innovation engine for Fidelity Investments, we provide expertise on new tools and techniques to the rest of the firm, while also incubating potential new lines of business. This role will support a startup investing app within FCAT.As a member of the team, you will work with teams with a diverse set of skills across product, growth, service, and leadership organizations to devise measurement strategy and deliver insights from diverse data sets.

The Expertise You Have

• Extensive experience in Brokerage application development and support with strong proven understanding of languages like Java/Spring MVC, Node JS, GO

• Experience in microservices architecture & development for cloud

• Extensive experience in performance tuning, monitoring, solving application issues in a EKS infrastructure

• Extensive experience with setting up Application alerting and monitoring in a cloud environment

• Experience handling On-call production support and debugging application issues

• Brokerage back-office systems knowledge would be a plus

• Flexibility and adaptability to learn and support new technologies on the cloud

• Strong communication (written and verbal) and interpersonal skills

• Ability to effectively multi-task and manage your time, and the ability to work independently as well as within a team environment

Education and Certifications

• Bachelor’s degree in Engineering or Computer Science preferred

• MSCE or A+ certification is required, with MSCE preferred

• AWS certifications preferred (AWS SysOps, DevOps)

Please note, the hours for this role: 4:00 pm EST to 12:00 AM EST

The hourly pay rate range for this position is $70.00-90.00 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [e-mail] if you would like to request an accommodation.