Senior Clinical Workflow Consultant — RN (Healthcare Tech)

Infinite Computer Solutions; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Infinite Computer Solutions seeks a Senior Clinical Functional Consultant to bring clinical expertise into designing and implementing healthcare workflows within TruCare Next Gen and Symphony. You will work with nurses, medical directors, utilization-management leaders and stakeholders to translate workflows into product requirements and system behavior.

The ideal candidate blends clinical credibility with workflow, requirements and technology orientation, and will translate clinical processes

Qualifications

• RN preferred; other clinical degrees considered based on experience.
• 5+ years in payer clinical operations or healthcare technology implementation.
• Strong understanding of clinical workflow and payer processes.
• Experience translating clinical processes into technology requirements.
• Familiarity with AI-enabled decision support and human-in-the-loop workflows.

Responsibilities

• Lead workflow and requirements sessions with client clinical and operational stakeholders.
• Understand and document utilization management, prior authorization, care management workflows.
• Model clinical roles, decision points, business rules and human-review requirements.
• Translate workflows into functional requirements, product configurations and user stories.
• Map requirements to TruCare Next Gen and Symphony capabilities and identify gaps.
• Partner with product teams on medical-policy application and clinical decision-support.
• Define where automation and AI can support workflows and where human review is needed.
• Design clinician acceptance, override and escalation patterns for AI-enabled workflows.
• Identify workflow variations across markets, products, or regulations.
• Validate configured workflows with client clinical stakeholders.
• Support clinical UAT, scenario development, and go-live readiness.
• Collaborate with product managers, solution architects, engineering and implementation teams.
• Ensure workflows remain understandable and practical for end users.

Skills

Clinical workflow

Requirements development

Workflow modeling

Client communication

Facilitation

Healthcare IT

AI-enabled workflows

User stories

Product collaboration

Education

RN strongly preferred

MD/DO considered

Clinical degree

Job description

Infinite Computer Solutions seeks a Senior Clinical Functional Consultant to bring clinical expertise into designing and implementing healthcare workflows within TruCare Next Gen and Symphony. You will work with nurses, medical directors, utilization-management leaders and stakeholders to translate workflows into product requirements and system behavior.

The ideal candidate blends clinical credibility with workflow, requirements and technology orientation, and will translate clinical processes