Senior Clinical Coordinator

Konsus, Inc. (Superside); United States; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Senior Clinical Administrative Coordinator to work remotely, acting as a Subject Matter Expert and managing member intake and service requests. This role requires customer service experience, medical terminology knowledge, and proficiency in Microsoft Office. You will collaborate with hospitals and clinical teams to enhance service delivery.

Qualifications

• 2+ years of experience in customer service.
• Basic understanding of medical terminology.
• Experience with computers.

Responsibilities

• Act as a Subject Matter Expert for team members.
• Manage the intake of members and admission/discharge information.
• Work with hospitals and clinical teams to manage service requests and referrals.

Skills

Customer Service

Escalation Management

Medical Terminology

Microsoft Office

Education

High School Diploma/GED

Job description

A company is looking for a Senior Clinical Administrative Coordinator, remote in PST and MST.

Key Responsibilities

• Act as a Subject Matter Expert for team members
• Manage the intake of members and admission/discharge information
• Work with hospitals and clinical teams to manage service requests and referrals

Required Qualifications

• High School Diploma/GED or equivalent experience
• Must be 18 years of age or older
• 2+ years of experience in customer service and managing escalated interactions
• Basic understanding of medical terminology
• Experience with computers and Microsoft Office