Senior Clinical Billing Specialist

University of Arkansas; Little Rock (AR); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Clinical Billing Specialist to join their dynamic team. This role involves researching and resolving complex billing issues while ensuring compliance with HIPAA regulations. You will collaborate with patients, providers, and insurers to streamline billing processes and improve patient care. The position requires excellent analytical and communication skills, as well as a detail-oriented approach to managing accounts. Join a forward-thinking organization that values teamwork and diversity, and make a significant impact on healthcare in Arkansas.

Benefits

Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement matching contribution

Basic Life Insurance

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• Bachelor's degree plus 1 year experience in healthcare revenue cycle required.
• Familiarity with Windows and ability to analyze contract documents.

Responsibilities

• Investigate account balances and initiate claim adjustments.
• Assist patients with billing and insurance questions.
• Prepare records and develop statistical data.

Skills

Verbal Communication Skills

Written Communication Skills

Analytical Skills

Detail Orientation

Basic Mathematical Skills

Education

Bachelor's degree in a related field

Associate's degree in a related field

High School diploma/GED

Tools

EPIC billing system

Windows environment

Job description

Senior Clinical Billing Specialist page is loaded

Senior Clinical Billing Specialist

Apply remote type Remote work is an option locations Little Rock time type Full time posted on Posted Yesterday time left to apply End Date: May 31, 2025 (30+ days left to apply) job requisition id R0070429

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Closing Date: 05/31/2025

Type of Position:

Staff - Clerical

Job Type:

Regular

Work Shift:

Sponsorship Available: No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:

FIN | CORE CCBO Non-Contract

Summary of Job Duties:

The Senior Clinical Billing Specialist is an area expert, works under general direction, and is responsible for research, analysis and resolution of physician and hospital accounts. This position works directly with patients, providers, insurers, departments, and other staff in researching complex accounts, analyzing various information, and reviewing procedures and regulations to resolve issues. The Senior Clinical Billing Specialist will review reports and monitor the status of accounts, recommend changes in operating procedures and policies, and organize best methods to complete billing activities. The position is knowledgeable of HIPAA regulations including patient confidentiality and always remains compliant. The position follows all UAMS policies and must demonstrate excellent verbal and written communication skills. Must be detail oriented and possess basic mathematical skills.

Following on site training, minimum on campus schedule of one day each week, subject to change.

Qualifications:

Minimum

• Bachelor’s degree in a related field plus one (1) year of experience in a healthcare revenue cycle related function OR associate’s degree in a related field plus three (3) years of experience in a healthcare revenue cycle related function OR High School diploma/GED plus five (5) years of experience in a healthcare revenue cycle related or bookkeeping function.
• Must be familiar with Windows environment with the ability to accurately read, analyze, and interpret contract documents for all payers to determine reimbursement; analyze credit balance.

Preferred

• Knowledge of EPIC billing system.

Additional Information:

RESPONSIBILITIES:

• Investigate account balances and cause for non-payment, initiating claim adjustments, and re-submitting a clean claim to the payer or billing to patient.
• Complete appeals within established time frame to avoid write offs.
• Identify root cause of denials and create optimal solutions to prevent future denials; compose appeal letters for accounts denied and obtained necessary documentation.
• Complete cash reconciliation.
• Assist patients with billing, service and insurance questions; discuss accounts by phone and/or other electronic means to address concerns, verify insurance is properly billed and financial assistance posted.
• Update systems with insurance or patient demographic corrections; verify new insurance information with payers; submit/resubmit claims.
• Accept payments and post to the account systems.
• Assist collection agencies to ensure uninterrupted self-pay collections.
• Set up payment plans, post payments, and complete end of day processing.
• Read, analyze and interpret contract documents.
• Prepare records, reports, summaries, analyses, evaluations, and recommendations; develop statistical data.
• Provide assistant to other department regarding insurance policies, collection processes, and billing.
• Document encounters and action in appropriate systems.
• Demonstrate integrity, innovate thinking, and make an active contribution to the success of the organization.
• Comply with policy and procedures, confidentiality, and HIPAA policies and requirements.
• Perform other duties as assigned.

Salary Information: Commensurate with education and experience

Required Documents to Apply: List of three Professional References (name, email, business title), Resume

Optional Documents: Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity:

Pulling, Pushing, Reaching, Standing, Walking

Occasional Physical Activity:

Crouching, Kneeling, Lifting

Benefits Eligible:

Yes