Senior Clinic Scheduler & Access Optimization

University of Miami; Miami (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

The University of Miami Bascom Palmer Eye Institute in Miami, Florida, is seeking a dedicated Master Scheduler 2 for a full-time role. The incumbent will create and maintain provider schedule templates, optimize access to care, and balance patient volumes across clinics and services.

Key responsibilities include managing scheduling templates, monitoring schedule changes, and performing quality checks to prevent over- or under-booking while providing insights to leadership.

Qualifications

• High School Diploma or equivalent with relevant experience.
• Minimum 3 years of scheduling or related experience.
• Ability to learn new procedures, technologies, and adapt to changing priorities.

Responsibilities

• Builds and manages provider schedule templates.
• Manages scheduling application setup and updates templates as needed.
• Monitors cancellations of physician schedules and follows up with scheduling provider.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

The University of Miami Bascom Palmer Eye Institute in Miami, Florida, is seeking a dedicated Master Scheduler 2 for a full-time role. The incumbent will create and maintain provider schedule templates, optimize access to care, and balance patient volumes across clinics and services.

Key responsibilities include managing scheduling templates, monitoring schedule changes, and performing quality checks to prevent over- or under-booking while providing insights to leadership.