Patient Access Pro - On-Site, Fast-Paced Care

University of Miami; Miami (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

The University of Miami, Bascom Palmer Eye Institute is seeking a full-time Patient Access Representative 2 (On-Site) in Miami, FL to register patients, verify insurance, collect payments, and provide clear documentation at check-in. Requirements include a high school diploma and at least 2 years of relevant experience.

Candidates must handle confidential information discreetly and communicate effectively, working independently or with teams to ensure smooth access and timely care.

Qualifications

• High school diploma or equivalent required.
• 2+ years of relevant experience preferred.
• Strong attention to detail and accuracy in data entry and documentation.
• Ability to handle confidential information with discretion and professionalism.
• Good communication skills, both written and verbal, with patients and staff.

Responsibilities

• Registers patients for clinical services and enters demographic, financial, and clinical information.
• Verifies insurance benefits and eligibility; notifies patients and physicians of any issues.
• Collects payments and explains financial responsibilities to patients.
• Contacts patients’ families or offices to obtain missing information.
• Maintains accurate records in the system of record and adheres to policies.
• Works independently or with the healthcare team to ensure smooth check-in and check-out processes.

Skills

Attention to detail

Effective communication

Discretion with confidential

Teamwork / independent work

HIPAA compliance

Education

High school diploma or equivalent

Job description

The University of Miami, Bascom Palmer Eye Institute is seeking a full-time Patient Access Representative 2 (On-Site) in Miami, FL to register patients, verify insurance, collect payments, and provide clear documentation at check-in. Requirements include a high school diploma and at least 2 years of relevant experience.

Candidates must handle confidential information discreetly and communicate effectively, working independently or with teams to ensure smooth access and timely care.