Senior Clinic Patient Services Coordinator

CHRISTUS Health; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health in Tyler, TX is seeking a front desk/medical office clerk to greet patients, verify insurance, collect payments and schedule appointments. The role supports clinical staff while ensuring accurate patient records and responsive service.

The ideal candidate has 3+ years in healthcare, strong interpersonal skills, and familiarity with ICD9/CPT coding and collections. This is a full-time on-site position with HIPAA compliance expectations.

Qualifications

• High school diploma or equivalent.
• 3+ years experience in a health care organization.
• Knowledge of managed care preferred.
• Ability to operate 10-key calculator by touch.
• Excellent interpersonal and communication skills and good math knowledge.
• Some college preferred.
• ICD9 and CPT coding (advanced) preferred.
• Experience with charge posting or collections preferred.

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Verify insurance benefits and assist with referrals.
• Enter demographic and insurance information into the computer system.
• Answer phones, take messages, and assist with inquiries.
• Schedule appointments per physician guidelines.
• Collect time of service payments and arrange payment plans.

Skills

Interpersonal skills

Phone/comms

Numerical skills

Medical office experience

Education

High school diploma or equivalent

Some college

Tools

10-key calculator by touch

Job description

CHRISTUS Health in Tyler, TX is seeking a front desk/medical office clerk to greet patients, verify insurance, collect payments and schedule appointments. The role supports clinical staff while ensuring accurate patient records and responsive service.

The ideal candidate has 3+ years in healthcare, strong interpersonal skills, and familiarity with ICD9/CPT coding and collections. This is a full-time on-site position with HIPAA compliance expectations.