Senior Clinic Operations Manager

1103 Team Member Services; Overland Park (KS); On-site; USD 62,000 - 114,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Career Development

Mental Health Resources

Well-being Resources

Pet Benefits

Job summary

AdventHealth is seeking a leader to manage daily operations of the practice, hire and supervise staff, and implement plans to improve performance and financial outcomes. The role oversees budgeting, patient flow, and regulatory compliance across multiple offices.

With a focus on collaboration with physicians and regional directors, the role drives growth strategies, analyzes financials, and ensures high-quality patient care.

Qualifications

• Strong organizational skills required.
• Effective verbal communication required.
• Strong interpersonal abilities required.
• Proficient in customer relations.
• Excellent grammar and spelling.
• Ability to read and comprehend written instructions.
• Capable of following verbal instructions.
• Keyboarding skills (manual).
• Competent with computer usage (visual).
• Entrepreneurial spirit with leadership skills for small business management.
• Proven track record of meeting and exceeding key performance metrics.
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting.
• Experience in scheduling and training staff.
• Ability to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives.
• Skilled in analyzing situations accurately and taking effective action.
• Able to establish and maintain effective working relationships with a wide range of individuals.
• Competent in organizing work, making assignments, and achieving goals and objectives.
• Clear and effective communication skills, both writing and verbally.
• Ability to coordinate and assist in specific functions and activities, including information systems, accounting, human resources, payroll, materials management, engineering, and other support services.
• Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations.
• Demonstrates leadership and provides direction for staff members.
• Capable of organizing and integrating organizational priorities and deadlines.
• Administers practice and organizational policies and procedures consistently and timely.
• Skilled in screening, interviewing, and hiring qualified applicants for open positions.
• Assumes responsibility and exercises authority over assigned work functions.
• Establishes and maintains quality control standards.
• Able to research and prepare comprehensive reports.
• Develops and initiates strategies for growth and development in conjunction with corporate management and physicians.
• Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care.
• Familiar with insurance billing and collections.
• Understands fiscal management principles.
• Aware of governmental regulations and compliance requirements.
• Knowledge of human resources management techniques, principles, and practices.
• Proficient with computer programs and applications.

Responsibilities

• Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.
• Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed.
• Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes.
• Oversees budgeting and financial analysis, providing input for future budgets and financial needs.
• Monitors patient flow and ensures appropriate utilization of provider time and staff coverage.
• Ensures compliance with local, state, and federal regulations, including OSHA and AHCA.
• Addresses and resolves issues raised by physicians, employees, and patients.
• Assists with developing and implementing market growth strategies for the practices.
• Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance.
• Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget.
• Collaborates with regional medical directors to ensure practice operations and clinical teams work well together.
• Communicates strategic information effectively to all relevant parties.
• Performs oher duties as assigned.

Skills

Organizational skills

Effective verbal communication

Leadership

Customer relations

Grammar and spelling

Reading instructions

Verbal instructions

Keyboarding

Computer usage

Entrepreneurial leadership

Meeting KPIs

Office software proficiency

Education

Bachelor's degree

Tools

Word processing

Spreadsheets

Database

General accounting

Job description

AdventHealth is seeking a leader to manage daily operations of the practice, hire and supervise staff, and implement plans to improve performance and financial outcomes. The role oversees budgeting, patient flow, and regulatory compliance across multiple offices.

With a focus on collaboration with physicians and regional directors, the role drives growth strategies, analyzes financials, and ensures high-quality patient care.