Senior Client Solutions Associate - Pharmaceutical Marketing

Carrot Recruitment; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Carrot Recruitment is seeking a Senior Client Solutions Associate to bridge clients in the pharmaceutical marketing space with internal creative and delivery teams. You will own patient engagement campaigns from kickoff through launch and measurement.

Key duties include acting as the day-to-day client contact, coordinating timelines, reviewing assets, and managing MLR submissions to ensure compliance and quality across campaigns.

Qualifications

• Bachelor's degree and account experience in an agency environment.
• Strong client management experience with regular direct client communication.
• Strong project management skills with the ability to manage multiple campaigns, timelines and stakeholders.
• Proactive, solutions-focused communication style and excellent attention to detail.

Responsibilities

• Serve as the day-to-day client contact, building strong relationships and providing proactive campaign updates.
• Coordinate timelines and deliverables across internal creative and cross-functional teams.
• Review creative assets and submissions, ensuring accuracy and quality throughout the campaign process.
• Take ownership of pharmaceutical MLR submissions and review processes, keeping projects progressing through approval.
• Anticipate potential issues and proactively develop solutions to keep campaigns on track.
• Identify campaign optimisations and opportunities to improve processes and execution.

Skills

Client management

Project management

Communication

Attention to detail

Relationship building

Education

Bachelor's degree

Job description

Senior Client Solutions Associate – Pharmaceutical Marketing

The Company

An award-winning healthcare technology and digital media business is looking to expand its Client Solutions team. Working with leading pharmaceutical companies, they develop and deliver patient engagement campaigns designed to improve health outcomes.

The Role

You’ll act as the strategic bridge between pharmaceutical clients and internal creative and delivery teams, owning patient engagement campaigns from initial kickoff through launch and measurement.

Key responsibilities include:

• Serve as the day-to-day client contact, building strong relationships and providing proactive campaign updates
• Coordinate timelines and deliverables across internal creative and cross-functional teams
• Review creative assets and submissions, ensuring accuracy and quality throughout the campaign process
• Take ownership of pharmaceutical MLR submissions and review processes, keeping projects progressing through approval
• Anticipate potential issues and proactively develop solutions to keep campaigns on track
• Identify campaign optimisations and opportunities to improve processes and execution
• Support and share best practice with more junior members of the team

You

We’re looking for someone with:

• Bachelor's degree and account experience within an agency environment
• Strong client management experience with regular direct client communication
• Strong project management skills with the ability to manage multiple campaigns, timelines and stakeholders
• Proactive, solutions-focused communication style and excellent attention to detail