Senior Client Services Specialist

Colliers International; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Colliers in Orlando is seeking a detail-oriented professional to support top producing brokers with client relationship management, transaction coordination, and marketing content creation. You will manage multiple projects with strict deadlines, ensuring accurate data and compelling marketing materials for listings.

Ideal candidates combine real estate exposure with strong communication, organization, and proficiency in Adobe Creative Suite and MS Office.

Qualifications

• Bachelor’s degree required in a related field.
• Valid Florida real estate license is required.
• 4 years of work experience in real estate, marketing, finance, or related industry.
• Experience using AI productivity tools (such as ChatGPT, Copilot, or similar platforms).
• Proficient with Adobe Creative Suite and MS Office.

Responsibilities

• Assist in managing the transaction process from start to finish and prepare marketing materials.
• Create property marketing materials including flyers, brochures, email campaigns, social media content.
• Prepare and distribute broker emails and marketing announcements.
• Coordinate and edit photography, drone shoots, site plans, and other assets.
• Create and format proposals, presentations and aerials using Adobe InDesign, Illustrator, Photoshop, After Effects, Premier Pro and MS Word, Excel, PowerPoint.
• Manage team workflow and delivery deadlines for materials to internal team members and clients.
• Assist with prospecting by researching expanding retailers, preparing target lists, and coordinating outreach campaigns.
• Occasionally schedule travel for brokers including hotels and airfare.
• Partner with the team on various analytical work related to the company’s existing pipeline and deal flow.
• Manage the team’s CRM, ensuring client, prospect, and tenant information is accurate and current.
• Maintain and update listings across Colliers, LoopNet/CoStar, Crexi, and other marketing platforms.

Skills

Client relationship management

Project coordination

Marketing content creation

Time management

Attention to detail

Education

Bachelor’s degree in business/Marketing/Communications/Real Estate/Finance

Florida real estate license

Tools

Adobe InDesign

Illustrator

Photoshop

After Effects

Premiere Pro

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

**This is an on-site role based at our Orlando, FL. office**

About You:

We're seeking a motivated and ambitious individual to support our top producing brokers, focusing on client relationship management, transaction coordination, and marketing content creation. You are exceptionally detail-oriented, skilled in project coordination, and passionate about commercial real estate. In essence, you thrive in fast-paced environments, excel under pressure, task prioritization, and completion. You are self-motivated, proactive, and resourceful, with strong time management skills for multitasking. Most importantly, you seek an opportunity to advance your career in commercial real estate within a supportive team environment.

In this role, you will…

• Assist in managing the transaction process from start to finish, including the preparation of marketing materials, aerial mapping, client coordination, market data and research, and management of various databases.
• Create property marketing materials including flyers, brochures, email campaigns, social media content, and listing presentations.
• Prepare and distribute broker email campaigns and marketing announcements.
• Coordinate and edit photography, drone shoots, site plans, and other marketing assets.
• Create and format proposals, presentations and aerials using Adobe InDesign, Photoshop, Illustrator and MS Word, Excel, PowerPoint.
• Manage team workflow and delivery deadlines for materials both internally to team members and externally to clients.
• Assist with prospecting by researching expanding retailers, preparing target lists, and coordinating outreach campaigns.
• Occasionally schedule travel for brokers including hotels and airfare.
• Partner with the team on various analytical work related to the company’s existing pipeline and deal flow.
• Manage the team’s CRM, ensuring client, prospect, and tenant information is accurate and current.
• Maintain and update listings across Colliers, LoopNet/CoStar, Crexi, and other marketing platforms.

What you bring

• Bachelor’s degree in business, Marketing, Communications Real Estate, Finance, or related discipline.
• Valid real estate license in the state of Florida.
• 4 years of work experience in real state, marketing, finance, capital markets, or related industry.
• Experience using AI productivity tools (such as ChatGPT, Microsoft Copilot, or similar platforms).
• Intermediate proficiency with Adobe InDesign, Illustrator, Photoshop, After Effects, Premier Pro.
• Intermediate knowledge of Microsoft Office Suite.
• Excellent organizational, interpersonal, writing, and communication skills with ability to communicate analytical and marketing data effectively.

Applicants must be currently authorized to work in the United States on a full-time basis.

The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [e-mail] for assistance.

We are enterprising. Our expert advice to property occupiers, owners and investors leads the industry into the future. We invest in relationships to create enduring value. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results. What’s more, our global reach maximizes the potential of property, wherever our clients do business. At Colliers, we accelerate success.