Senior Client Services Manager AdTech & Programmatic

Roku, Inc.; New York (NY); On-site; USD 149,000 - 178,000; Full time

Benefits offered by this job

Health insurance

Equity awards

Life insurance

Disability benefits

Parental leave

Wellness benefits

Paid time off

Job summary

Roku, Inc. is seeking a Manager, Client Services in New York to lead and expand our strategic account management for major clients in the advertising space.

You will direct delivery of customized advertising solutions, manage performance reviews, and guide a growing team to drive incremental revenue and enhanced client satisfaction. The role emphasizes deep programmatic expertise, strong leadership, and cross-functional collaboration across Sales, AdOps, Product, and Marketing to scale client

Qualifications

• 8–10 years of consultative experience in account management/client services at an Adtech or media company.
• At least 3 years of management experience and building teams with increasing responsibility.
• Extensive experience in programmatic advertising and knowledge of DSPs/SSPs/DMPs.

Responsibilities

• Serve as the primary executive contact for key clients and maintain long-term relationships.
• Oversee delivery of tailored advertising solutions to meet client objectives.
• Conduct regular business reviews to assess performance and identify opportunities.
• Lead a team focused on upselling and revenue retention.
• Oversee operational aspects of account management and ensure efficient processes.

Skills

Programmatic advertising

DSPs

SSPs

DMPs

Account management

Team leadership

Advertising strategy

Job description

Roku, Inc. is seeking a Manager, Client Services in New York to lead and expand our strategic account management for major clients in the advertising space.

You will direct delivery of customized advertising solutions, manage performance reviews, and guide a growing team to drive incremental revenue and enhanced client satisfaction. The role emphasizes deep programmatic expertise, strong leadership, and cross-functional collaboration across Sales, AdOps, Product, and Marketing to scale client