Senior Client Services Leader – Health Care Growth

REMEDY EDGE™ NY; New York (NY); On-site; USD 220,000 - 285,000; Full time

Job summary

Remedy Edge is seeking an SVP, Client Service Director to drive strategic account leadership across a premier healthcare client portfolio in the United States. You will own end-to-end client relationships, lead multi-disciplinary teams, and shape go-to-market strategies while ensuring exceptional service and growth for key accounts within the agency.

In this role, you will mentor senior staff, build strong client trust, and champion cross-functional collaboration to deliver measurable business

Qualifications

• Seen as primary owner of account relationships and oversight for client health.
• Ability to lead onboarding of all new clients and ensure client love and retention.
• Strong leadership, communication, and strategic thinking to grow accounts.

Responsibilities

• Own the account relationship with key clients and ensure ongoing engagement.
• Lead cross-functional teams to deliver strategic client solutions and growth.
• Shape go-to-market strategies and service offerings for the agency's clients.
• Mentor and develop account teams; drive talent growth within the agency.
• Maintain executive-level presence with clients and senior stakeholders.

Skills

Account management

Client relationship

Strategic leadership

Communication

Job description

Remedy Edge is seeking an SVP, Client Service Director to drive strategic account leadership across a premier healthcare client portfolio in the United States. You will own end-to-end client relationships, lead multi-disciplinary teams, and shape go-to-market strategies while ensuring exceptional service and growth for key accounts within the agency.

In this role, you will mentor senior staff, build strong client trust, and champion cross-functional collaboration to deliver measurable business