Senior Client Service Lead, Fund Accounting

Brown Brothers Harriman & Co.; Boston (MA); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Brown Brothers Harriman in Boston is seeking a Senior Client Service Representative to act as the primary contact for clients and internal teams. You will resolve inquiries promptly, coordinate with fund accounting, administration and custody, and support service levels across product lines.

You will collaborate with various departments, use technology to streamline workflows, and help ensure accurate, timely client communications while maintaining strong relationships.

Qualifications

• BS/BA degree or equivalent work experience.
• 2–3 years of industry experience.
• Strong written and verbal communication.
• Ability to learn new technologies quickly.

Responsibilities

• Serve as primary contact for clients and internal teams.
• Resolve client inquiries promptly and accurately.
• Support fund accounting, administration and custody disciplines.
• Escalate issues and participate in audits and process improvements.
• Build and maintain client relationships across products.

Skills

Communication skills

Prioritization

Tech literacy

Deadline-driven

Client relationship

Analytical skills

Education

BS/BA degree in business, finance or accounting

Tools

Microsoft Office

Job description

Brown Brothers Harriman in Boston is seeking a Senior Client Service Representative to act as the primary contact for clients and internal teams. You will resolve inquiries promptly, coordinate with fund accounting, administration and custody, and support service levels across product lines.

You will collaborate with various departments, use technology to streamline workflows, and help ensure accurate, timely client communications while maintaining strong relationships.