Senior Client Relationship Consultant – Banking & Digital Solutions

Us Bank; Oak Park (IL); On-site; USD 3,749,827 - 4,581,897; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Holiday opportunities

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance on deposits and loans while helping clients reach their financial goals.

The role emphasizes proactive outreach, collaboration with branch teams, opening accounts, processing requests, and educating customers on self-service digital tools. NMLS registration is required per the SAFE Act.

Qualifications

• High school diploma or equivalent required; typically 4–5 years of retail banking experience preferred.
• Experience building client relationships and providing banking guidance, with a digital-first mindset.

Responsibilities

• Build and foster client relationships across channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service options.

Skills

Client relationship building

Communication skills

Sales experience

Digital product knowledge

Interpersonal skills

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance on deposits and loans while helping clients reach their financial goals.

The role emphasizes proactive outreach, collaboration with branch teams, opening accounts, processing requests, and educating customers on self-service digital tools. NMLS registration is required per the SAFE Act.