Senior Client Relationship Banker

Bank of America Corporation; West Jordan (UT); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America Corporation seeks a customer-focused professional to act as the first point of contact for financial center clients, uncovering personal banking needs and connecting them with specialists. You will deepen client relationships through platform services, assist with self-service transactions, and deliver exceptional service.

The role requires proactive outreach, strong communication, and the ability to work within regulatory guidelines while supporting a wide range of consumer and

Qualifications

• Minimum of one year demonstrated sales experience in a relationship-oriented and client‑centric environment.
• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
• Collaborates effectively to build and nurture relationships.
• Passion and drive to improve clients' financial lives.

Responsibilities

• Serve as the first contact for financial center clients; uncover personal banking needs and connect clients to specialists.
• Deepen client relationships through platform services and self-service or transactional activities.
• Provide exceptional client care and proactive outbound follow-up with clients.
• Adhere to processes, laws, and guidelines for opening accounts and Digital Assisted Shopping.
• Manage client interactions with sound judgment and regulatory compliance.

Skills

Active Listening

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Associate's or Bachelor's Degree in business/finance

Job description

Bank of America Corporation seeks a customer-focused professional to act as the first point of contact for financial center clients, uncovering personal banking needs and connecting them with specialists. You will deepen client relationships through platform services, assist with self-service transactions, and deliver exceptional service.

The role requires proactive outreach, strong communication, and the ability to work within regulatory guidelines while supporting a wide range of consumer and