Senior Client Relationship Banker

U.S. Bank; Northern (KY); Hybrid; USD 46,000 - 56,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant 3 to connect with customers across in-person, by appointment, and virtual channels. You will assess banking needs, process information, and educate clients on deposit and loan products while guiding them through digital channels.

The role emphasizes proactive outreach, collaboration with branch teams, and delivering an exceptional client experience. National licensing (NMLS) is required, with background checks as part of the policy.

Qualifications

• Build and foster relationships with clients through proactive outreach and follow up.
• Ability to engage and communicate effectively with clients.
• Knowledge of retail banking products, services, and policies.
• Experience with digital products and self-service technologies.

Responsibilities

• Open new consumer and business accounts and process service requests.
• Educate clients on deposits, loans, and digital tools to meet goals.
• Prospect and proactively identify customer needs and offer solutions.
• Collaborate with branch team to deliver exceptional client experience.

Skills

Client relationships

Sales & cross-sell

Digital banking proficiency

Communication skills

NMLS registration knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant 3 to connect with customers across in-person, by appointment, and virtual channels. You will assess banking needs, process information, and educate clients on deposit and loan products while guiding them through digital channels.

The role emphasizes proactive outreach, collaboration with branch teams, and delivering an exceptional client experience. National licensing (NMLS) is required, with background checks as part of the policy.