Senior Client Experience & Events Lead

CloudEdge Corp; Orange (CA); Híbrido; USD 118.000 - 176.000; Tempo integral

Benefícios oferecidos por esta vaga

Mentorship

Flexible hours

Career growth opportunities

Resumo da vaga

CloudEdge Corp, based in Orange, CA, seeks a Server Operations professional with 6+ years in customer service for a hybrid role, balancing hands-on maintenance with strategic coordination. The role emphasizes empathy, curiosity, and senior-level Group Booking mastery, with a focus on measurable outcomes and cross-functional collaboration.

Join a team that values mentorship, flexible hours, and growth, while you contribute to resilient operations and sales-ready processes in a dynamic environment.

Qualificações

• 6+ years putting Customer Service to work in a general setting.
• Empathy that helps feedback land softly.
• Curiosity that outpaces your current job description.
• Senior mastery of Group Booking, validated by people who'd hire you again.
• Growth mindset and openness to constructive feedback.
• Comfort being the newest person in the room and the loudest in the notes.
• A collaborator who makes the senior review feel less like an exam.

Responsabilidades

• Show up for the unglamorous general maintenance nobody volunteers for.
• Keep senior expectations grounded in what the hybrid role can deliver.
• Turn a vague hybrid mandate into work CloudEdge Corp can measure.
• Map the handoffs between CA teams so nothing falls in the cracks.
• Move general decisions forward when consensus stalls.
• Build and sustain strong working relationships across departments.

Conhecimentos

Group Booking

Customer Service

Collaboration

Growth mindset

Descrição da vaga

CloudEdge Corp, based in Orange, CA, seeks a Server Operations professional with 6+ years in customer service for a hybrid role, balancing hands-on maintenance with strategic coordination. The role emphasizes empathy, curiosity, and senior-level Group Booking mastery, with a focus on measurable outcomes and cross-functional collaboration.

Join a team that values mentorship, flexible hours, and growth, while you contribute to resilient operations and sales-ready processes in a dynamic environment.