Senior Client Delivery Manager – ERP Implementations and Consulting Services (Fully Remote)

SHEA Syspro Team; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

SHEA Syspro Team in the United States seeks a leader to drive end-to-end ERP implementation and consulting projects for mid-sized to enterprise clients, managing scope, budget, resources, and timelines.

You will own the post-go-live account health, identify upsell and renewal opportunities, and nurture long-term client retention, while coordinating cross-functional teams and mitigating risks to ensure successful testing, cutover, and go-live execution.

Responsibilities

• Lead end-to-end ERP implementation and consulting projects, managing scope, budget, resources, and timelines for mid-sized and enterprise clients.
• Own the post-go-live account relationship, monitoring account health, identifying upsell and renewal opportunities, and nurturing long-term client retention.
• Coordinate cross-functional teams, manage stakeholders, mitigate risks, and ensure successful testing, cutover, and go-live execution.

Job description

• Lead end-to-end ERP implementation and consulting projects, managing scope, budget, resources, and timelines for mid-sized and enterprise clients.
• Own the post-go-live account relationship, monitoring account health, identifying upsell and renewal opportunities, and nurturing long-term client retention.
• Coordinate cross-functional teams, manage stakeholders, mitigate risks, and ensure successful testing, cutover, and go-live execution.