Senior Client Benefits Strategist

Lockton; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Lockton seeks a Senior Account Manager to lead the client-service experience on the client team, supporting and implementing the client’s benefits strategy. The role requires an intermediate/advanced understanding of EB markets and strong client service to engage the client without AE support.

The Senior AM collaborates with the Account Executive on program administration, marketing, placement, and carrier management, while helping monitor program performance and renewal risks.

Qualifications

• Bachelor’s Degree in Business Administration or related field.
• Typically more than 7 years of Client services experience is required.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.

Responsibilities

• Maintains and enhances Lockton’s relationships with existing Clients by executing proactive, creative, and on-going contact initiatives.
• Proactively understands the requirements and needs of a Client account.
• Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations.
• Consults with Clients to review investment options, fees, strategies and goals.
• Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience.

Skills

Verbal communication

Interpersonal skills

Microsoft Office

Time management

Travel flexibility

Education

Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

Lockton seeks a Senior Account Manager to lead the client-service experience on the client team, supporting and implementing the client’s benefits strategy. The role requires an intermediate/advanced understanding of EB markets and strong client service to engage the client without AE support.

The Senior AM collaborates with the Account Executive on program administration, marketing, placement, and carrier management, while helping monitor program performance and renewal risks.