Luxury Client Advisor — Elevate Client Experience

Yves Saint Laurent SAS; Santa Clara (CA); Presencial; USD 28.000 - 30.000; Jornada completa

Descripción de la vacante

Yves Saint Laurent is seeking a Client Advisor for our boutique team to deliver a sophisticated, memorable shopping experience. You will support management and colleagues while upholding Maison values, image and standards.

The role focuses on outstanding client service, building a proactive client portfolio, and achieving sales KPIs with an entrepreneurial mindset. Full-time schedule and competitive benefits are offered.

Formación

• Preferred experience in client-facing service in fashion & accessories, customer service or luxury hospitality.
• Strong English and local language skills; additional languages are a plus.

Responsabilidades

• Provide outstanding client and after-sale service to all visitors and clients.
• Identify client needs and anticipate future requests.
• Cultivate a robust client portfolio to grow the business.
• Drive performance to exceed sales and KPI goals with a business mindset.
• Create personalized, versatile silhouettes and maintain fashion culture passion.
• Communicate professionally with clients and colleagues.
• Use tools to optimize business opportunities.
• Support front and back-of-house teams and uphold company policies.

Conocimientos

Client service

Fashion retail

Teamwork

Multitasking

Communication

Descripción del empleo

Yves Saint Laurent is seeking a Client Advisor for our boutique team to deliver a sophisticated, memorable shopping experience. You will support management and colleagues while upholding Maison values, image and standards.

The role focuses on outstanding client service, building a proactive client portfolio, and achieving sales KPIs with an entrepreneurial mindset. Full-time schedule and competitive benefits are offered.