Luxury Client Experience Lead (Temporary)

Yves Saint Laurent SAS

Manhasset (NY)

On-site

USD 28,000 - 32,000

Full time

3 days ago

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Benefits offered by this job

Medical care

Dental

Vision

Disability insurance

Paid time off

Employee discount

Retirement plan

Job summary

Saint Laurent Canada Btq in New York area seeks a Temporary Senior Client Advisor to lead the client advisor team, drive sales, and deliver a sophisticated, client-centric experience. This fixed-term role emphasizes training, mentorship, and maintaining the Maison’s standards.

The position requires strong leadership, fashion sense, and a proactive mindset, with excellent English and local language communication skills.

Qualifications

A track record of delivering high-quality client service in luxury retail or hospitality.
Strong leadership and people management capabilities.
Taste and passion for fashion culture, with ability to create personalized looks.
Open-minded with a proactive, entrepreneurial spirit and customer-centric mindset.
Team-oriented and capable of working in a fast-paced environment.
Excellent written, oral and listening skills in English and the local language.

Responsibilities

Lead and develop the client advisor team and drive sales targets.
Train new client advisors and provide ongoing coaching.
Foster a positive, collaborative work environment.
Deliver outstanding client service and after-sales support.
Build and maintain a robust client portfolio for business growth.
Use available tools to maximize sales opportunities and communicate professionally.