Senior Client Advisor / Jewelry Stylist - NYC Flagship

Retail For The People; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

401(k) with 4% company match

Paid time off

Generous employee discount

Invitations to pop-ups, brand moments,

and company events

Job summary

Retail For The People is opening its NYC flagship jewelry store and seeks polished Senior Client Advisors to join the team as full-time contributors. This role emphasizes elevated, personal service and building lasting client relationships in a luxury retail environment.

As a Senior Client Advisor, you’ll blend expert product knowledge with a relationship‑driven approach to style clients, drive appointments, and grow a strong client book while supporting store leadership on sales strategies.

Qualifications

• Minimum 2 years of experience in contemporary or luxury brand retail sales.
• Fine jewelry experience highly preferred.
• Proven ability to build and maintain a strong client book.
• Strong sales performance with a relationship-first mindset.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational skills.
• Comfortable using POS systems and basic computer programs (Excel, Word).
• Positive, motivated, and entrepreneurial team player.
• Flexible availability, including weekends and holidays.

Responsibilities

• Deliver high-touch client service and build lasting client relationships.
• Style clients by listening to needs and preferences.
• Explain craftsmanship, vision, and quality of jewelry.
• Grow a strong client book to drive appointments and repeat business.
• Meet or exceed store sales goals.
• Collaborate with leadership on sales strategies.
• Maintain elevated store environment through visual merchandising.
• Support floor sets, replenishment, and back-of-house organization.
• Perform opening/closing responsibilities as a Keyholder.
• Ensure seamless store execution with the team.

Skills

Clienteling

Relationship building

Sales

Communication

Customer service

Attention to detail

Organization

POS systems

Tools

POS systems

Excel

Word

Job description

Senior Client Advisor / Jewelry Stylist - NYC Flagship

Full‑Time | NYC Flagship

We’re seeking polished, relationship‑driven Senior Client Advisors to join the opening team of our NYC flagship jewelry store. This is a rare opportunity to be part of a growing brand at a defining moment—helping set the tone for an elevated in‑store experience while cultivating lasting client relationships.

As a Senior Client Advisor, you’ll be a brand ambassador on the sales floor, combining exceptional service, deep product knowledge, and strong selling instincts to deliver an elevated, highly personal client experience.

Clienteling & Customer Experience

• Deliver thoughtful, high‑touch service that consistently exceeds client expectations
• Style clients with intention—listening closely to their needs, lifestyle, and preferences
• Speak confidently to the collection’s craftsmanship, vision, and quality
• Build, maintain, and actively grow a strong client book to drive appointments and repeat business
• Proactively follow up with clients based on purchase history, preferences, and milestones

Sales

• Achieve and exceed individual and store sales goals
• Utilize product knowledge and trend awareness to make relevant, compelling styling recommendations
• Build authentic relationships that foster loyalty and repeat visits
• Understand and work toward key performance metrics
• Partner with store leadership on sales strategies and action plans

Sales Floor & Operations

• Uphold visual merchandising standards and maintain an elevated store environment
• Support floor sets, replenishment, and back‑of‑house organization
• Execute opening and closing responsibilities as a Keyholder
• Collaborate closely with management on daily operational needs
• Support the team wherever needed to ensure seamless store execution

Stylists are more than sellers—they are trusted advisors, creative partners, and brand storytellers who help clients build confidence and lasting personal style.

Requirements

• Minimum 2 years of experience in contemporary or luxury brand retail sales
• Fine jewelry experience highly preferred
• Proven ability to build and maintain a strong client book
• Strong sales performance with a relationship‑first mindset
• Excellent communication and customer service skills
• Detail‑oriented with strong organizational skills
• Comfortable using POS systems and basic computer programs (Excel, Word)
• Positive, motivated, and entrepreneurial team player
• Flexible availability, including weekends and holidays

Benefits

• Medical, dental, and vision insurance
• Company‑paid life insurance
• 401(k) with 4% company match
• Paid time off
• Generous employee discount
• Invitations to pop‑ups, brand moments, and company events