Senior Client Accounts Lead | GenAI & Content Ops

Accenture PLC; New York (NY); On-site; USD 123,000 - 302,000; Full time

Job summary

Accenture Song in New York is seeking a Client Account Management Senior Manager to lead day-to-day client relationships, drive strategic initiatives, and oversee delivery of innovative content and GenAI-enabled solutions.

You will manage cross-functional teams across strategy, creative, technology and delivery, translate client needs into briefs, and guide growth opportunities while maintaining risk and governance.

Qualifications

• 10+ years of experience in account management, advertising, or marketing.
• Experience in a digital marketing agency or client-side environment.
• Ability to translate client goals into actionable briefs and plans.
• Strong leadership and client presentation skills.

Responsibilities

• Manage and strengthen day-to-day client relationships across assigned accounts and initiatives.
• Develop a deep understanding of client objectives, challenges, and opportunities.
• Partner with account leadership to identify and pursue growth opportunities within existing relationships.
• Act as the primary liaison between clients and internal teams to ensure alignment and successful delivery.
• Translate client needs into briefs, plans, and workstreams with clear milestones.
• Ensure integrated collaboration across strategy, creative, technology, and delivery teams.

Skills

Client management

Strategic thinking

Digital marketing

Advertising

CRM expertise

Generative AI

Cross-functional leadership

Communication

Project management

Education

Bachelor's degree or equivalent

Tools

OpenAI

Gemini

M365 Copilot

Adobe Firefly

Adobe Workfront

AEM

Writer

Job description

Accenture Song in New York is seeking a Client Account Management Senior Manager to lead day-to-day client relationships, drive strategic initiatives, and oversee delivery of innovative content and GenAI-enabled solutions.

You will manage cross-functional teams across strategy, creative, technology and delivery, translate client needs into briefs, and guide growth opportunities while maintaining risk and governance.