Senior Client Account Manager – New England Water

Jacobs; Boston (MA); Hybrid; USD 185,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and stock purchase program

Paid time off (PPTO)

Seven holidays and caregiver leave

Job summary

Jacobs seeks a Client Account Manager for the New England Water business. You will lead strategic client relationships, drive growth, and coordinate cross-functional pursuit activities across municipal, regional, and state water clients in New England.

The role requires deep regional water market knowledge, ability to manage executive-level relationships, and a track record of winning professional services contracts. Hybrid work policy applies.

Qualifications

• Minimum 15 years of experience in engineering, consulting, infrastructure or related disciplines serving the water market.
• Proven success leading client accounts and winning professional services contracts.
• Established relationships with water and wastewater clients in New England.

Responsibilities

• Serve as Jacobs' primary relationship manager for assigned New England Water clients.
• Develop and maintain trusted relationships with executive, operational, technical, and procurement leaders.
• Lead multidisciplinary account teams to ensure client engagement and service delivery.
• Identify opportunities early and drive growth across municipal and state water clients.
• Lead pursuits, Go/No-Go decisions, and bid/no-bid processes.
• Mentor future sales and client account leaders within the Northeast geography.

Skills

Client relationship management

Business development

Water sector knowledge

Leadership

Strategic account planning

Travel flexibility

Education

Bachelor's degree in Engineering/Environmental/Business

PE license (preferred)

Job description

Jacobs seeks a Client Account Manager for the New England Water business. You will lead strategic client relationships, drive growth, and coordinate cross-functional pursuit activities across municipal, regional, and state water clients in New England.

The role requires deep regional water market knowledge, ability to manage executive-level relationships, and a track record of winning professional services contracts. Hybrid work policy applies.