Senior Clerk – Records, Scheduling & Admin Support

City of Cleveland; Kentucky; On-site; USD 42,000 - 65,000; Full time

Job summary

The City of Cleveland's Department of Public Safety, Animal Care & Control division seeks a Chief Clerk to perform advanced clerical and administrative work, ensuring accurate records, data entry, and customer service. You will coordinate workflow, supervise staff where assigned, and support front desk operations to maintain efficient service delivery.

Applicants should have five years of progressively responsible clerical experience, knowledge of Advantage and Kronos as applicable, and strong

Qualifications

• Five years of full-time paid progressively responsible clerical, office support, records, customer service, or administrative support experience required.
• Two years of relevant experience may substitute for each year of college education lacking.
• Strong written, verbal, reading, interpersonal, organizational, and customer service skills required.
• Proficiency with Microsoft Office or comparable software required.

Responsibilities

• Under the direction of the Shelter Operations Manager, perform advanced clerical and administrative duties for the division.
• Coordinate workflow, recordkeeping, scheduling, and customer service activities with accuracy and timeliness.
• Review records for accuracy and compliance with procedures and laws; prepare routine or specialized reports.
• Assist with front desk operations and support other divisions as needed.
• Prepare internal reports and verify timesheets and payroll entries.

Job description

The City of Cleveland's Department of Public Safety, Animal Care & Control division seeks a Chief Clerk to perform advanced clerical and administrative work, ensuring accurate records, data entry, and customer service. You will coordinate workflow, supervise staff where assigned, and support front desk operations to maintain efficient service delivery.

Applicants should have five years of progressively responsible clerical experience, knowledge of Advantage and Kronos as applicable, and strong