Field Services Clerk: Public Records & Compliance

Cincinnati Animal CARE; Cincinnati (OH); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, and Vision Insurance

Retirement plan with employer match

Paid Time Off

Professional Development Assistance

Life Insurance

Descripción de la vacante

Cincinnati Animal CARE (CAC) is hiring a Field Services Clerk to provide high-level clerical and records support for the field services team. You will ensure legal compliance, maintain case files, and support officers with schedules, reports, and onboarding tasks.

The role emphasizes strong organizational skills, customer service experience, and the ability to work in a fast-paced, public-facing environment.

Formación

• Minimum of 3 years of clerical or admin experience in a fast-paced or regulated setting.
• Minimum of 5 years of customer service experience.
• At least 1 year of project coordination, program support, or similar experience.
• Valid driver’s license with ability to operate division vehicles.
• Ability to learn county and state ordinances (Ohio Revised Code Chapters 955 and 959).

Responsabilidades

• Serve as the Division’s Public Records Clerk, handling records requests in compliance with Ohio public records law.
• Organize, maintain, and audit case files related to investigations, bites, dangerous dog designations, seizures, quarantines, citations, and court actions.
• Prepare, enter, and maintain accurate data in case management, records, and reporting systems.
• Prepare correspondence, notices, citations, support documents, affidavits, and standard letters.
• Track cases from intake through resolution and monitor court dates, hearings, and dispositions.
• Coordinate with County judicial districts regarding court schedules, subpoenas, and required documentation.
• Monitor bond payments, care costs, restitution orders, and disposition outcomes.
• Assist onboarding of new field staff by coordinating documentation, training enrollment, uniforms, equipment, and administrative setup.
• Track fleet maintenance, inspections, repairs, and compliance documentation.
• Answer phones and respond to emails professionally; act as point of contact for community members and partners.
• Support program goals with data, insights, and administrative support to the Chief Dog Warden.

Conocimientos

Clerical experience

Customer service

Project coordination

Regulated environment

Driver's license

Descripción del empleo

Cincinnati Animal CARE (CAC) is hiring a Field Services Clerk to provide high-level clerical and records support for the field services team. You will ensure legal compliance, maintain case files, and support officers with schedules, reports, and onboarding tasks.

The role emphasizes strong organizational skills, customer service experience, and the ability to work in a fast-paced, public-facing environment.