Senior Clerk

Livingston County, NY; Town of Geneseo (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Livingston County seeks a capable clerical specialist to handle moderately difficult duties and assist in supervising a small team. The role emphasizes adherence to established procedures, accurate record keeping, and customer service across routine transactions.

The position requires a high school diploma or GED and at least two years of full-time clerical experience. Residency is not required, but county residents receive preference in the hiring process.

Qualifications

• Graduation from high school or possession of a high school equivalency diploma.
• Two years of full-time, paid experience in a clerical position.
• Supervisory experience not required.

Responsibilities

• Assigns work, reviews and records work done, and instructs new employees in specialized clerical work of a unit.
• Sets up time schedules and may be responsible for discipline in a unit.
• Conducts routine correspondence on well-defined policies and procedures.
• Checks reports and records for clerical accuracy and completeness.
• Processes checks, codes and files requisitions, claims, vouchers, bills, and receipts.
• Answers telephone and relieves switchboard.
• Issues and records applications, licenses, and permits.
• May supervise staff within the assigned span of control.

Skills

Clerical skills

Office software

Communication

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Typewriter

Computer keyboard

Copying equipment

Job description

RESIDENCY

Candidates must have been legal residents of the following jurisdiction(s) for at least four months immediately preceding the date of the application:

• Livingston County, or
• One of the following Counties: Allegany, Genesee, Monroe, Ontario, Steuben or Wyoming

APPLICANT QUALIFICATIONS

In order for an application to be approved, the applicant must clearly show the training, education, experience, and/or licensure/certification stated in the Typical Qualifications. All qualifying information must appear on the application form. No credit will be given for a Work Experience description that is unclear.

The work involves responsibility for the performance of moderately difficult clerical duties. Employees generally follow a prescribed routine in the performance of moderately difficult financial record keeping duties. Unusual problems or situations not previously encountered are referred to supervisors. Specific instructions may be given for new or unusual assignments. The work differs from that of a Senior Account Clerk in that this position does not classify expenditures, prepare accounts payables, record payments for accounts receivables, or maintain and review financial records. Direct supervision may be exercised over the work of one or more clerical employees. The work is performed under general supervision of the assigned supervisor, permitting the exercise of independent judgment in carrying out details of the work. In the County service, this employee is primarily involved in overseeing a complex clerical procedure which may not involve steady or recurring supervisory responsibilities. A Senior Clerk does related work as assigned.

• Assigns work, reviews and records work done, and instructs new employees in specialized clerical work of a unit;
• Sets up time schedules and may be responsible for discipline in a unit;
• Conducts routine correspondence on matters where policies and procedures are well defined;
• Checks reports and records for clerical accuracy, completeness, and proper extension;
• Collects and compiles statistics and other related information;
• Processes checks, codes and files requisitions, claims, vouchers, bills, and receipts;
• Answers telephone and gives out general information or relieves at switchboard;
• Collects fees and accounts for monies received;
• Issues and records applications, licenses, and permits;
• Adheres to departmental customer service standards;
• May ensure that the customer service standards are adhered to by all staff within the assigned span of control;
• May assist the public with the completion of applications, licenses, and permits;
• May respond to and analyzes customer complaints;
• May determine appropriate corrective measures and ensures follow-through;
• Processes, sorts, indexes, records, and files a variety of control records, and reports;
• Occasionally operates typewriter, computer keyboard, copying equipment, calculating or other office machines;
• Prepares and maintains a variety of records and reports; and
• Performs other related duties as assigned.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Good knowledge of office terminology, procedures, and equipment; good knowledge of business arithmetic and English; ability to get along with others; ability to understand and follow oral and written instructions; ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with others; ability to get along well with subordinates and peers and to secure their cooperation; ability to plan, direct, supervise, and accept responsibility for the work of others; ability to train and supervise employees in office methods and procedures; clerical aptitude; mental alertness; accuracy; good judgment; neatness; tact and courtesy; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

• Qualification Option # 1
• Training/Education
  • Graduation from high school or possession of a high school equivalency diploma.
• General experience
  • Two years of full-time, paid experience in a clerical position.
• Supervisory experience
  • N.A.
• License/Certification
  • None required.
• Other requirements
  • N.A.

Part-time service will be given prorated credit toward experience requirements.

PROVISIONAL APPOINTMENT NOTICE

An individual who receives a provisional appointment must take the examination for the position title on the next occasion it is offered. In order to be eligible for a permanent appointment to the position, the provisional appointee must pass the exam and be ranked 1, 2, 3, or be tied in score with the individual ranked number 3 of those who are willing to accept appointment to the position. It should be understood that even if the provisional appointee is eligible for appointment, the employer may choose another candidate to fill the position on a permanent basis. Questions regarding provisional appointments should be directed to the Livingston County Human Resources Department.

NOTE

Livingston County residency is not a requirement for this position. However, Livingston County residents will be given p reference in the hiring process.

Livingston County is an Equal Opportunity Employer. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation.