Senior Claims Representative

Intergovernmental Risk Management Agency (IRMA); Westmont (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Pension plan

Health and life insurance

Generous time off schedule

Job summary

Intergovernmental Risk Management Agency (IRMA) seeks a Senior Claim Representative for its Liability Department in Illinois. The role involves investigating complex liability and property claims, coordinating with defense counsel, and communicating findings to members and reinsurance partners.

The ideal candidate has 5+ years in liability claims handling or litigation, expert claims knowledge, and familiarity with Illinois Tort Immunity Act and 1983 law, plus proficiency in claims software and

Qualifications

• Minimum of 5 years' experience in liability claims handling and/or litigation.
• Bachelor’s degree or equivalent work experience.
• Expert liability claims knowledge; strong knowledge of Illinois law, Tort Immunity Act and Section 1983.

Responsibilities

• Investigate complex liability and property claims to determine coverage and reserves.
• Partner with defense counsel to manage litigated claims.
• Prepare reports to excess/reinsurance carriers and discuss findings with stakeholders.
• Attend trials and appear before IRMA board or pool members as needed.
• Conduct training for staff on claims issues and assist team members as back-up supervisor.

Skills

Liability claims knowledge

Customer service

Analytical skills

Negotiation

Decision making

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Claims software

Microsoft Office 365

Job description

The Intergovernmental Risk Management Agency (IRMA) invites interest in the position of Senior Claim Representative in our Liability Department. IRMA is a highly respected intergovernmental agency consisting of 71 Northeastern Illinois public entities that provides high-quality risk management services to its members, including customized public entity coverage that is one of the most comprehensive programs available; long term stability in pricing and membership; flexible deductibles and an exceptional in-house claims department.

The Senior Claim Representative is part of a team of 4 experienced adjusters in a growing and dynamic work environment. Responsibilities include investigation of complex cases, including litigated, non-litigated and property claims to determine coverage and establish reserves, partner with defense counsel to manage litigated claims, analyze and determine liability exposure and negotiate claims, prepare reports to excess/reinsurance carriers, appear before the IRMA board, committee or pool members as needed to discuss case findings and make recommendations, coordinate meetings with members, defense counsel, and management staff to resolve actual and potential conflicts, attend trials, develop and maintain good working relations with IRMA members and staff, conduct training classes for staff on claims issues, assists other team members when appropriate and assumes the role of back-up supervisor when necessary.

Candidates must possess expert liability claims technical knowledge, in depth knowledge of applicable Illinois law, the Tort Immunity Act and Section 1983 law, superior customer service, analytical, negotiation, decision making and problem-solving skills. Public Entity, governmental risk pool, or municipal liability claims experience is preferred. Candidates must demonstrate proficiency with claims software and Microsoft Office 365. Candidates should have a minimum of 5 years experience in liability claims handling and/or litigation and have familiarity with reinsurance and coverage interpretation, and a minimum of a bachelor’s degree or equivalent work experience is necessary. Competitive benefits include a pension plan through the Illinois Municipal Retirement Fund, health and life insurance, a generous time off schedule, and a hiring salary range of $80,000 - $100,000, depending on qualifications.