Senior Claims Director-CDH

Chubb Insurance Hong Kong; Alpharetta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Chubb Ltd. in Alpharetta, GA seeks an experienced casualty claims professional to manage complex auto and general liability claims, litigated and non-litigated, under primary and excess policies.

You will conduct investigations, determine coverage and reserving, negotiate settlements, and steer trial strategies. Travel may be required as you coordinate with internal and external business partners during mediations, arbitrations, and trials.

Qualifications

• 5–10+ years in high-exposure casualty claims and litigation management.
• Experience in primary/excess bodily injury, property damage, and personal injury.
• Strong coverage matter experience and independent work ability.
• Excellent negotiation and interpersonal skills.
• Ability to make prompt decisions based on complex analyses.
• Law degree not required but helpful.

Responsibilities

• Manage an inventory of high severity claims with coverage issues.
• Investigate loss facts and coordinate risk transfer opportunities.
• Evaluate coverage and liability to determine exposure.
• Analyze coverage positions within assigned authority.
• Direct defense counsel and experts under guidelines.
• Provide superior service to insureds, agents, partners.
• Travel to conferences, mediations, and trials as needed.

Skills

Casualty claims

Litigation management

Negotiation skills

Independent worker

Interpersonal skills

Travel readiness

Education

Law degree

Job description

This is a role focused on technical claim handling forChubb’s Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non-litigated, under both primary and excess policies. This role requires an individual to be accountable for the handling and disposition of significant exposure claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.

Responsibilities

• Manage an inventory of claims involving significant severity exposures and coverage issues.
• Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
• Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
• Analyze coverage and communicate coverage positions, as warranted, within assigned authority.
• Demonstrate and implement effective defense, resolution and claim strategies.
• Direct and closely monitor assignments to experts and defense counsel subject to established guidelines.
• Provide superior customer service to insureds, agents, and internal business partners.
• Adhere to Best Practices Guidelines.
• Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.
• Travels to conferences, mediations, and trials as necessary.

Qualifications

• 5-10+ years of experience as a casualty claim professional handling complex high exposure casualty claims with emphasis on hands-on file and litigation management.
• Experience with primary and excess bodily injury, property damage, and personal injury claims.
• Strong background and demonstrated ability in dealing with significant coverage matters.
• Working knowledge of industry best practices and procedures.
• An ability to work independently and assimilate learning materials on many different subjects from various sources.
• Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
• Ability to make prompt, intelligent decisions based upon detailed analyses of complex issues.
• Demonstrated strong relational skills particularly in adverse or high-pressure situations.
• A law degree is not necessary but helpful.

Who are we looking for?

Successful professionals at Chubb come from many backgrounds with experiences rich in diversity that they bring with them to our company along with:

• an inclusive mindset which allows differences to be leveraged for better business results;
• open, transparent communication;
• teamwork and inclusion which draws on diverse ideas and perspectives; and
• new ideas, innovation, and ways of thinking which support diversity.